Casandra Krohn
Scottsdale,AZ
Summary
Experienced administrative and education professional with more than 10 years of success supporting daily operations, managing administrative processes, and providing exceptional service in fast-paced educational environments. Skilled in scheduling, records management, office coordination, and building positive relationships with families, staff, and community members. Recognized for strong organizational skills, attention to detail, and the ability to manage multiple priorities while contributing to an efficient and collaborative workplace.
Overview
15
15
years of professional experience
Work History
School Director (Administrative & Operations)
Kinderbugs Preparatory School
Gilbert, AZ
04.2020 - Current
- Directed the daily operations of a licensed early childhood education center while overseeing front office administration and balancing classroom support with daily operational responsibilities.
- Managed enrollment, staffing, scheduling, calendar coordination, and administrative processes in a fast-paced environment serving children, families, and staff.
- Served as the primary point of contact for families, employees, vendors, and community members by providing professional customer service in person, by phone, and through email.
- Maintained confidential student and personnel records, prepared reports and documentation, and ensured compliance with Arizona licensing requirements, health and safety regulations, and school policies.
- Maintained personnel records, assisted with employee onboarding, and supported day-to-day administrative functions.
- Processed tuition payments, maintained financial records, coordinated purchasing, and managed office supplies and vendor relationships.
- Scheduled meetings, organized school events, prepared correspondence, and supported daily administrative operations using Microsoft Office, Google Workspace, and childcare management software.
- Collaborated with teachers and staff to improve administrative workflows, resolve challenges, and maintain a professional, organized, and welcoming environment.
Teacher
Kinderbugs Preparatory School
Chandler, AZ
08.2022 - 01.2024
- Maintained accurate student records, attendance, and daily documentation while ensuring confidentiality and attention to detail.
- Communicated professionally with families through email, phone, and in-person conversations regarding student progress and daily activities.
- Collaborated with teachers and administrators to maintain an organized, supportive, and efficient learning environment.
- Planned and coordinated daily classroom schedules, activities, and materials while successfully managing multiple priorities.
- Assisted with school-wide events, special projects, and other operational needs as part of a collaborative team.
- Created a welcoming classroom environment through strong organization, preparation, and effective time management.
Professional Nanny
Private Families
Phoenix, AZ
01.2012 - 03.2020
- Built strong, professional relationships with families by providing dependable care and maintaining open, consistent communication.
- Coordinated daily schedules, appointments, transportation, and activities while managing multiple priorities independently.
- Maintained organized records, routines, and household schedules to support each family's individual needs.
- Planned educational and recreational activities while adapting to changing schedules and priorities.
- Assisted with household organization, meal preparation, errands, and other responsibilities to ensure smooth daily operations.
- Demonstrated sound judgment, discretion, and professionalism while working independently in private homes.
Head Hostess
Wildfish Grill
Scottsdale, AZ
12.2013 - 01.2017
- Delivered exceptional customer service while welcoming guests and managing front-of-house operations in a fast-paced environment.
- Managed reservations, coordinated guest seating, and maintained accurate wait lists while balancing multiple priorities.
- Worked collaboratively with management and staff to ensure efficient operations and a positive guest experience.
- Trained and supported new team members on customer service standards and restaurant procedures.
- Resolved guest concerns professionally while maintaining a welcoming and organized environment.
Teacher's Assistant
Prince of Peace Preschool
Phoenix, AZ
08.2013 - 05.2016
- Supported lead teachers with daily classroom operations, lesson preparation, and classroom organization.
- Maintained organized student records, classroom materials, and learning spaces to support daily activities.
- Assisted with classroom schedules, student transitions, and daily routines while ensuring an organized environment.
- Worked collaboratively with teachers, administrators, and families to support daily operations and student success.
- Developed strong organizational, communication, and teamwork skills while supporting a collaborative educational environment.
Education
Early Childhood Special Education
Arizona State University
Tempe, AZ12-2016
Education
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ05-2013
High School Diploma -
Arcadia High School
Phoenix, AZ05-2013
Skills
- Administrative Support
- Office Management
- Microsoft Office
- Organization
- Records Management & Documentation
- Scheduling & Calendar Coordination
- Customer Service
- Professional Communication
- Time Management
- Team Collaboration
- Problem Solving
- Arizona Fingerprint Clearance Card
Timeline
Teacher
Kinderbugs Preparatory School
08.2022 - 01.2024
School Director (Administrative & Operations)
Kinderbugs Preparatory School
04.2020 - Current
Head Hostess
Wildfish Grill
12.2013 - 01.2017
Teacher's Assistant
Prince of Peace Preschool
08.2013 - 05.2016
Professional Nanny
Private Families
01.2012 - 03.2020
Early Childhood Special Education
Arizona State University
Education
Maricopa Community Colleges, Scottsdale Community College
High School Diploma -
Arcadia High School