Tyresha Hamilton, CPhT
Statesboro,GA
Summary
Accomplished Certified Pharmacy Technician with experience in hospital pharmacy (outpatient and inpatient), retail pharmacy, medication adherence, and pharmacy benefit manager.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Adherence Care Navigator/Pharmacy Technician
AdhereHealth
04.2023 - 11.2023
- Completed 100-200 outbound/inbound calls per day to patients and providers regarding patient medications, adherence, and barrier removal
- Educated patients on adherence and addressed any gaps within their medication regimen
- Interacted with pharmacies and providers to assist patients with medication refills, medication synchronization, or 90 day supply of meds
- Provided help and resources to patients struggling to get and pay for healthy food, pay for medications, need transportation, and other issues at home
Certified Pharmacy Technician (Clinical) - WFH
Ultimate Staffing - Prime Therapeutics
11.2021 - 03.2023
- Responsible for processing and documenting medication requests from prescribers and members in Medicare department.
- Reviewed criteria to determine if request can be approved, ran test claims, and accurately entered Prior Authorizations
- Created letters with clinical outcome information for member and member's physician within client specific turnaround times.
- Researched and responded to calls and emails.
- Performed outreach calls to pharmacies and physician's offices as needed to obtain all necessary information related to medication requests, including occasional outreach to members
- Provided relevant clinical information for medication request when requested from Pharmacist or Physicians
- Managed work queue while processing requests in turnaround order
- Other duties as assigned.
Certified Pharmacy Technician/IV Technician
East Georgia Regional Medical Center
02.2021 - 12.2021
- Compounded IV solutions in laminar flow hood and hazardous drugs in hazardous room.
- Delivered medications to and from nursing unit/floors.
- Restocked automated medication dispensing systems (omnicell).
- Mixed and dispensed orally-administered medications.
- Unit dosed tablets from bulk bottles.
- Responded to Code Blues with life-saving kit.
- Interacted with nurses to assist with stat orders or non-stat orders and other duties
- Applied credits for medications not used by patients and charges for surgery patients.
- Submitted drug order to wholesaler in pharmacy and put it away on arrival.
- Restocked crash carts, surgery kits, rapid response kits, and code blue kits
Certified Pharmacy Technician (Discharge)
St. Joseph's/Candler Hospital, Candler Prescription Center
06.2017 - 02.2021
- Attended multi-disciplinary rounding.
- Encouraged usage of CPC to patients being discharged by visiting their bedside.
- Assisted social workers/case workers with prescription assistance (giving price quotes on meds and assisting with drug indications).
- Gathered prescription insurance information from patients whose cards weren't scanned in at registration.
- Completed daily, weekly, and monthly reports using excel to track number of prescriptions that were filled in outpatient pharmacy.
- Assisted in pharmacy when not working on floor.
- (received, prepared, and filled prescriber orders using QS1/NRX), put up drug order, ordered drugs, filed prescription hard copies.
- Contacted prescribers for prior authorizations, drug changes, and clarification of directions.
- Delivered medication to patient's bedside and processed their co-pays.
- Provided instruction to patients on proper use of medications, referred counseling to registered pharmacist when needed.
- Answered phones, assisted with patients at pick up counter, counted down discharge till at end of shift.
- Maintained HIPAA compliance.
Certified Pharmacy Technician
Walmart Pharmacy
07.2016 - 12.2016
- Accepted prescriptions from patients at drop off window.
- Entered prescriptions into computer using Connexus.
- Filled prescriptions, maintained inventory in pharmacy.
- Communicated with doctor offices for prior authorizations, refill requests, clarification of medications.
- Assisting patients in person and on phone to resolve problems.
- Stocked shelves with new drug order.
- Followed up with physicians and insurance on prior approvals.
- Communicated with insurance companies to resolve claims and concerns.
Pharmacy Technician
Fred's Pharmacy
05.2014 - 09.2015
- Accepted and entered prescriptions using PDX.
- Communicated with doctor offices.
- Checked in order/applied order and maintained inventory in pharmacy.
- Completed daily reports.
- Generated and sent order at end of shift.
- Filed invoices in proper file folders.
- Checked out prescriptions at front counter/drive thru.
Pharmacy Technician Intern
Lo Cost Pharmacy
06.2013 - 07.2013
- Filled prescriptions.
- Checked out prescriptions.
- Maintained neat/clean pharmacy.
- Answered phones and faxed refill requests.
Education
Ogeechee Technical College Pharmacy Technology
Statesboro, Georgia2012
Skills
- Computer Proficient
- Intermediate MS Word, Outlook, and Excel
- Typing 60 WPM
- Professional telephone and communication skills
- Professional communication with providers/pharmacies
- Knowledgeable of medical terminology and medication names (both brand and generic)
- Ability to work in fast paced environment
- Ability to work independently and in team environment
- Great attention to detail
- 10 years of customer service
Certification
- CPhT - Nationally Certified Pharmacy Technician with the PTCB, 2016
- Licensed Pharmacy Technician in Georgia, 2013
Timeline
Adherence Care Navigator/Pharmacy Technician
AdhereHealth
04.2023 - 11.2023
Certified Pharmacy Technician (Clinical) - WFH
Ultimate Staffing - Prime Therapeutics
11.2021 - 03.2023
Certified Pharmacy Technician/IV Technician
East Georgia Regional Medical Center
02.2021 - 12.2021
Certified Pharmacy Technician (Discharge)
St. Joseph's/Candler Hospital, Candler Prescription Center
06.2017 - 02.2021
Certified Pharmacy Technician
Walmart Pharmacy
07.2016 - 12.2016
Pharmacy Technician
Fred's Pharmacy
05.2014 - 09.2015
Pharmacy Technician Intern
Lo Cost Pharmacy
06.2013 - 07.2013
Ogeechee Technical College Pharmacy Technology
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