Tyresse Marble
Spring,TX
Summary
TM TYRESSE MARBLE tyressemarble@yahoo.com | 281-780-1958 | Spring, TX 77386
Overview
10
10
years of professional experience
Work History
Technical Support Representative
Teleperformance
01.2022 - 04.2024
- Provided technical assistance to customers through phone, email and chat support
- Assisted customers with setting up and configuring software and hardware devices
- Provided technical troubleshooting and problem-solving support to customers via phone and email.
Medical Records Bookmarker
Maximus
04.2020 - 01.2022
- Efficiently coded and classified medical documents according to industry standards and regulations
- Collaborated with healthcare professionals to retrieve and deliver requested patient files in a timely manner
- Successfully maintained and organized medical records for multiple physicians in a fast-paced environment.
Customer Service Representative
Dysis
02.2014 - 03.2019
- Answered phone calls and directed them to appropriate personnel
- Proficient in researching and analyzing debt documentation to identify and address dispute issues
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
Education
Lone Star College
Skills
- Problem Solving
- Accuracy
- Fast typing speed
- Attention to detail
- Customer Service
- Remote Support
- Call Center Operations
- Technical Troubleshooting
- Account Management
Timeline
Technical Support Representative
Teleperformance
01.2022 - 04.2024
Medical Records Bookmarker
Maximus
04.2020 - 01.2022
Customer Service Representative
Dysis
02.2014 - 03.2019
Lone Star College