Summary
Overview
Work History
Education
Skills
Timeline
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Tyresse Marble

Spring,TX

Summary

TM TYRESSE MARBLE tyressemarble@yahoo.com | 281-780-1958 | Spring, TX 77386

Overview

10
10
years of professional experience

Work History

Technical Support Representative

Teleperformance
01.2022 - 04.2024
  • Provided technical assistance to customers through phone, email and chat support
  • Assisted customers with setting up and configuring software and hardware devices
  • Provided technical troubleshooting and problem-solving support to customers via phone and email.

Medical Records Bookmarker

Maximus
04.2020 - 01.2022
  • Efficiently coded and classified medical documents according to industry standards and regulations
  • Collaborated with healthcare professionals to retrieve and deliver requested patient files in a timely manner
  • Successfully maintained and organized medical records for multiple physicians in a fast-paced environment.

Customer Service Representative

Dysis
02.2014 - 03.2019
  • Answered phone calls and directed them to appropriate personnel
  • Proficient in researching and analyzing debt documentation to identify and address dispute issues
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.

Education

Lone Star College

Skills

  • Problem Solving
  • Accuracy
  • Fast typing speed
  • Attention to detail
  • Customer Service
  • Remote Support
  • Call Center Operations
  • Technical Troubleshooting
  • Account Management

Timeline

Technical Support Representative

Teleperformance
01.2022 - 04.2024

Medical Records Bookmarker

Maximus
04.2020 - 01.2022

Customer Service Representative

Dysis
02.2014 - 03.2019

Lone Star College

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Tyresse Marble