Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Andrew Owen

Fullerton,FL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

21
21
years of professional experience
1
1
Certification

Work History

AREA MANAGER/Site Supervisor

Elite Security Group INC
01.2022 - Current
  • Handled discipline and termination of team members in accordance with company policy
  • Represented company at customer meetings to increase the exposure of corporate products and services
  • Recruited and recommended qualified employees for team's staff positions
  • Identified and addressed customer complaints in a timely and professional manner
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Built relationships with customers and community to establish long-term business growth.
  • Trained new team members on site policies and procedures.

ARMED SECURITY GUARD

Elite Security Group INC
01.2017 - 12.2022
  • Patrolled facilities by foot or vehicle to detect or prevent illegal or unauthorized activities
  • Prevented losses and damage by reporting irregularities, informing violators of policies and procedures and restraining trespassers
  • Monitored alarms and closed-circuit television monitors through direct visual observation and audio monitoring
  • Circulated among visitors, patrons and employees to preserve order and protect property
  • Controlled visitor access at facility by limiting access to entrances
  • Wrote reports on property damage, theft and presence of unauthorized persons and unusual occurrences
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Called police or fire departments to assist in cases of emergency
  • Warned offenders about rule infractions and violations, verbally evicting habitual violators from premises
  • Assisted vendors and other third parties with access to restricted areas
  • Monitored and adjusted air conditioning, furnace and boiler controls to regulate building systems
  • Responded quickly to emergency situations such as fires or medical emergencies in accordance with established protocols
  • Dispersed homeless, vagrant or loitering persons from property
  • Warned persons of rule infractions and violations and apprehended and evicted violators from premises, using force when necessary

CARPENTER LABORER

Empire Construction And Remodeling LLC
09.2015 - 12.2017
  • Cut materials to specified sizes for installation using power saws and tile cutters
  • Inspected or reviewed projects to monitor compliance with building safety codes
  • Filled cracks and other defects in plaster or plasterboard and sanded patches with sanding tools and trowels
  • Developed structures and provided finishes through various applications
  • Followed established safety rules and regulations and maintained safe and clean environment
  • Dug and directed digging of post holes and set poles to support structures

TILE SETTER

JDR Tile And Stone
05.2015 - 09.2015
  • Cut and shaped tile to fit around obstacles and into odd spaces and corners using hand and power-cutting tools
  • Prepared surfaces for tiling by attaching lath or waterproof paper or applying cement mortar coat onto metal screens
  • Installed acoustical tiles and other shock-absorbing materials to ceilings and walls to help decorate rooms or reduce sound
  • Applied tiling cement and arranged tiles or marble according to design plans
  • Mixed mortar, plaster and grout according to standard formulas
  • Finished and dressed joints, wiping excess grout from between tiles with damp sponge
  • Measured and marked surfaces to be tiled
  • Prepared surfaces for tiling by attaching lath and waterproof paper, and by applying cement mortar coat to metal screen
  • Removed any old tile, grout, and adhesive using chisels and scrapers and cleaned surface

DELIVERY DRIVER

Naia Gelato
03.2014 - 02.2015
  • Deliver and pick up gelato and other ice creams from big chain grocery stores as well as from independent stores all over northern California, Pick up and deliver ice cream freezers to big chain and independent grocery stores, build order pallets, load trucks, pick up supplies for kitchen for creation of gelato, load order into freezers at grocery stores, collect money for orders and go over paper work for orders as well as paper work for credit back to stores who cancel their services with Naia
  • Loaded and unloaded pallets for delivery from cold storage units, making sure all counts were accurate to order
  • Delivered pallets to Dairy farms and stores

ADMINISTRATIVE ASSISTANT/INSURANCE AGENT

Retirement Solutions By Gene Schnabel
08.2010 - 06.2013
  • Answered phones, scheduled appointments, greeted clients and potential clients, built client review reports and portfolios for financial clients, Inside sales for insurance set up in credit union's email's, faxing, copying, filled out applications for buy/sell agreements to purchase or sell mutual funds per request of my boss, help set up and worked seminars

TILE SETTER HELPER

JDR Tile And Stone
07.2007 - 02.2010
  • Set up equipment and tools at job site, Prep homes for work, mix mud, laying out rooms with measurements and angle setting tile, grouting and sealing, making cuts

JOB FOREMAN/ CREW LEADER

Grout Wizards
09.2005 - 02.2007
  • Meeting clients, cleaning grout, repair loose or broken tiles, replacing grout, sealing grout, collecting payment from clients, supervision of 2-8 crew members

HELPER/TILE SETTER

Young Brothers
06.2004 - 03.2006
  • Setting up equipment, running errands, help with setting up a room from demo to layout, measuring rooms, making cuts, mixing Thin Set, Setting tile, Grouting and sealing the tile floor

Education

AAS - COMPUTER SCIENCE

Heald School of Technology
Martinez, CA
01.2000

High School Diploma -

Benicia High School
Benicia, CA
01.1997

Skills

  • Microsoft Office
  • Vision 20/20
  • Morning Star
  • Outlook
  • Internet
  • Typing 40wpm
  • Staff Training
  • Staff Management
  • Employee Scheduling
  • Special Assignments
  • Recruitment and Hiring
  • Handheld Computers
  • Desktops
  • Laptops
  • Mobile Devices
  • Basic Tools
  • Removing Damaged Materials
  • Power Saws
  • Commercial Projects
  • Machine Tool Operations
  • Tile Application
  • Nail Guns
  • Sales minded

Certification

  • CA - B5942609
  • Obtained Insurance License for Life, Long Term Care, Medical and Health, CA Lic # 0122662

Interests

  • Playing Sports
  • Participate in golf and softball, as recreational activities to maintain physical fitness
  • Talking sports
  • watching sports
  • golfing
  • road trips
  • sports collectables

Timeline

AREA MANAGER/Site Supervisor

Elite Security Group INC
01.2022 - Current

ARMED SECURITY GUARD

Elite Security Group INC
01.2017 - 12.2022

CARPENTER LABORER

Empire Construction And Remodeling LLC
09.2015 - 12.2017

TILE SETTER

JDR Tile And Stone
05.2015 - 09.2015

DELIVERY DRIVER

Naia Gelato
03.2014 - 02.2015

ADMINISTRATIVE ASSISTANT/INSURANCE AGENT

Retirement Solutions By Gene Schnabel
08.2010 - 06.2013

TILE SETTER HELPER

JDR Tile And Stone
07.2007 - 02.2010

JOB FOREMAN/ CREW LEADER

Grout Wizards
09.2005 - 02.2007

HELPER/TILE SETTER

Young Brothers
06.2004 - 03.2006

High School Diploma -

Benicia High School

AAS - COMPUTER SCIENCE

Heald School of Technology
Andrew Owen