Tyriek Ramoutal
House of Jeans
Brooklyn,NY
5
years of professional experience
Dynamic retail professional with proven expertise in driving sales, enhancing customer satisfaction, and managing cash operations. Skilled in training teams and analyzing performance metrics to optimize operational efficiency.
Work History
Sales Associate
4 Years 7 Months- Analyzed sales data to identify trends, driving strategic merchandising decisions.
- Streamlined customer service processes that improved satisfaction scores and response times.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Led daily operations ensuring optimal staffing and inventory management.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
- Maintained visual merchandising standards to enhance store presentation and drive customer engagement.
- Processed transactions efficiently using POS systems, contributing to smooth checkout experiences.
- Collaborated with team members to implement promotional displays, which boosted sales during key events.
- Trained new staff on operational procedures and best practices for customer interactions.
- Analyzed customer feedback to identify trends and recommend improvements in product offerings.
- Developed strong relationships with customers, fostering loyalty and repeat business through personalized service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance by sharing best practices.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, while maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records, ensuring adequate stock levels to prevent out-of-stock situations and support customer satisfaction.
- Participated in team meetings and training sessions, contributing to continuous professional development in the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Fostered a collaborative work environment, sharing best practices and sales strategies with new hires.
- Delivered exceptional customer service by understanding individual needs and providing tailored product recommendations.
- Managed inventory levels, ensuring accurate stock representation and minimizing discrepancies.
Assistant Manager
6 Months- Coordinated daily operations to enhance customer service and sales performance.
- Trained and mentored staff, fostering skill development and team cohesion.
- Managed inventory levels and placement to optimize product availability and minimize stockouts.
- Analyzed store performance metrics to identify trends and implement strategic improvements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
No Degree - Music Education
Skills
Retail operations
Customer service
Cash management
Team leadership
Decision-making
Marketing
Timeline
Assistant Manager
House of Jeans
03.2025 - 09.2025Read More
Sales Associate
House of Jeans
01.2021 - 08.2025Read More
Success Secondary
No Degree from Music Education
Read More