Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nakisha Brite

Colorado Springs,CO

Summary

Hardworking Paraprofessional with customer service, multitasking and time management abilities. Highly organized, proactive and punctual with team-oriented mentality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Collections Agent

FirstSource
Colorado Springs, CO
11.2023 - Current
  • Interviewed customers to obtain financial information, payment history and other relevant details.
  • Researched customer accounts for any discrepancies or outstanding payments.
  • Negotiated payment plans with customers to ensure timely repayment of debt.
  • Investigated customer disputes and complaints regarding billing errors and incorrect charges.
  • Adhered to company policies and applicable laws while collecting debts from customers.

Assistant Director/Front Desk Receptionist

YMCA Child Development Center
Houston, TX
02.2019 - 03.2023
  • Greeting and registering parents, children, and visitors upon arrival.
  • Providing administrative support to the childcare team including scheduling appointments, filing paperwork, maintaining records.
  • Provided assistance in maintaining a safe and secure environment for the children.
  • Helped keep track of attendance records and ensured all paperwork was properly filled out.

Education

Associate of Arts - Social Work

Lonestar College
Houston, TX
12-2024

Skills

  • Hospitality and service knowledge
  • Strong Organizational Skills
  • Professional and Courteous
  • Multitasking and Time Management
  • Ease with Computers and Technology
  • Highly Efficient and Productive

Certification

First Aid Certification CPR Certification

Timeline

Collections Agent

FirstSource
11.2023 - Current

Assistant Director/Front Desk Receptionist

YMCA Child Development Center
02.2019 - 03.2023

Associate of Arts - Social Work

Lonestar College

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Nakisha Brite