TYRIELLE BARNETT
Pensacola,USA
Summary
Results-driven human resources professional with strong foundation in employee relations, conflict management, and policy enforcement. Adept at fostering supportive and inclusive workplace through effective communication and strategic conflict resolution. Known for collaborative approach and adaptability to evolving organizational needs, ensuring productive and cohesive team environment.
Overview
4
4
years of professional experience
Work History
Resolution Specialist – Advanced Account Services
Navy Federal Credit Union
12.2023 - Current
- Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
- Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
- Provided ongoing coaching to managers regarding best practices in employee relations, resulting in stronger leadership skills across the organization.
- Mediated conflicts between employees, restoring workplace harmony with effective communication strategies.
Senior Member Service Rep – Advanced Account Services
Navy Federal Credit Union
01.2021 - 12.2023
- Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
- Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
- Facilitated diversity and inclusion training, enriching company culture and employee understanding.
Education
Master's - Information Technology (Project Mgmt Focus)
Capella University
12.2026
Bachelor of Science - Human Resources Management
Capella University
Minneapolis, MN09.2024
Skills
- Ethics and compliance
- Performance improvement strategies
- Workplace safety
- Disciplinary action management
- Coaching and mentoring
- Diversity and inclusion
Professional Development
- Job shadowed Business Systems Analysts, Project Managers, and Process Improvement Analysts
- Built an internal development portfolio in OneNote to track shadowing, certifications, and progress
- Submitted internal process suggestions via Employee Voice platform to improve operational policy language and member experience
Timeline
Resolution Specialist – Advanced Account Services
Navy Federal Credit Union
12.2023 - Current
Senior Member Service Rep – Advanced Account Services
Navy Federal Credit Union
01.2021 - 12.2023
Master's - Information Technology (Project Mgmt Focus)
Capella University
Bachelor of Science - Human Resources Management
Capella University
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