Tyrieonna Cobb
Fort Wayne,IN
Summary
Dedicated professional with many years overseeing diversified portfolio of commercial properties. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety.
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
6
6
years of professional experience
Work History
Residential Manager
Benchmark Human Services
Fort Wayne, IN
08.2021 - Current
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Monitored rent payments from tenants to ensure timely collection of revenue.
- Maintained updated resident records and coordinate move-in and move-out logistics.
- Compiled and conveyed operational and financial data to regional manager.
- Monitored employees' compliance with individuals' support plans and medical protocols.
- Ensured that all legal documents are properly filed according to established guidelines.
- Developed and implemented policies and procedures to ensure compliance with local housing regulations.
- Conducted regular inspections of residential buildings and common areas to identify health, safety, and maintenance issues.
- Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
- Verified completion of required inspections and drafted reports for regulatory agencies.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Developed, implemented and monitored patient and resident care, performance improvement programs, policies, and procedures.
- Coordinated the acquisition of materials, supplies, and services necessary for building repair and upkeep.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Performed administrative tasks such as scheduling appointments or responding emails promptly.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Organized events such as community meetings or social activities to foster strong relationships among residents.
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
- Analyzed data related to vacancy rates, occupancy levels, and income generation from rents.
- Maintained accurate records related to tenant leases and contracts; updated information into database system regularly.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Assisted in the preparation of budgets for residential buildings; monitored expenditures against budget allocations.
- Participated in hiring process by interviewing potential candidates for vacant positions in the organization.
- Improved profits, negotiating, and authoring contracts and leases for properties
- Met with clients to negotiate management and service contracts.
- Managed and oversaw operations, maintenance and administration of properties.
- Drafted monthly manager's report to report data and events to board members and management.
- Met with committees to discuss and resolve legal and environmental issues.
- Kept building up-to-date with current fire and health code standards.
- Prepared detailed budgets and financial reports for properties.
- Collaborated with other departments within the company such as marketing or finance on projects related to residential properties management.
- Provided guidance to tenants regarding lease agreements, rental processes, rules and regulations.
- Recommended clarifications and changes in program policies to director of property management.
- Investigated incidents involving tenants or visitors; took appropriate disciplinary actions when needed.
- Oversaw daily operations, maintenance, and administration of various properties.
- Responded quickly to emergency situations within residential buildings or on grounds; coordinated appropriate follow-up action.
- Adhered strictly to safety protocols while performing duties; ensured that proper safety measures were taken at all times.
- Prepared monthly reports summarizing the financial performance of each property unit.
CNA
Cedarhurst Assisted Living And Memory Care
Fort Wayne, IN
04.2019 - 08.2021
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Monitored food intake and output as directed by nursing staff.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Collected specimens from patients for laboratory testing purposes.
- Conducted patient education on health maintenance and disease prevention.
- Planned and served meals and snacks to patients according to prescribed diets.
- Documented activities and recorded information in EMR system.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Reported changes in patient conditions to registered nurse or physician.
- Participated in educational programs designed to improve knowledge of health care practices.
- Used mobility devices to transport patients.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Facilitated communication between patients, family members, and healthcare professionals.
- Turned and repositioned bedridden patients to prevent bedsores.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education
High School Diploma -
Northrop High School
Fort Wayne, IN07-2021
High School Diploma -
Ivy Tech Community College of Indiana
Fort Wayne, IN04-2019
Skills
- Lease administration
- Operations management
- Treatment Planning
- Marketing and advertising
- Staff management
- Strategic planning
- Resident retention
- Property inspections
- Maintenance coordination
- Rent collection
- First aid and CPR
- Emergency response
- Policy enforcement
- Treatment support
- Housekeeping supervision
- Safety compliance
- Supply management
- Vendor coordination
- Resident assistance
Timeline
Residential Manager
Benchmark Human Services
08.2021 - Current
CNA
Cedarhurst Assisted Living And Memory Care
04.2019 - 08.2021
High School Diploma -
Northrop High School
High School Diploma -
Ivy Tech Community College of Indiana