TYRIKA FORD
Covington,GA
Summary
Dependable and detail-oriented to manage multiple tasks and priorities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Technical Support Representative(Remote)
HYDRO
Rosemont, IL
01.2021 - Current
- Demonstrated expertise and practical understanding in various technical specialty domains.
- Enhanced collaboration, interaction, cooperation and motivation across various job functions and teams.
- Demonstrated strong verbal and written communication abilities alongside outstanding interpersonal skills.
Roadside Assistance Dispatcher
Agero
REMOTE, GA
06.2016 - 09.2020
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Addressed questions, problems or requests for service or equipment.
- Advised personnel about accidents, weather conditions or other hazards.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
Education
Associate of Science - Business Management
Post University
Waterbury, CT08.2021
High School Diploma -
Waukegan High School
Waukegan, IL06.2012
Skills
- Resourceful & proactive
- Cash handling and basic computer
- Management and leadership skills
- Administrative skills
- Communication skills
- Problem Solving
- Cash Drawer Reconciliation
- Attention to Detail
- Customer Service
- Multitasking and Prioritization
- MS Windows MS Office
References
References available upon request.
Timeline
Technical Support Representative(Remote)
HYDRO
01.2021 - Current
Roadside Assistance Dispatcher
Agero
06.2016 - 09.2020
Associate of Science - Business Management
Post University
High School Diploma -
Waukegan High School
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