Tyriq Barr
Lawrenceville,NJ
Summary
Hardworking Line Technician skilled in managing aircraft operations to promote passenger safety and aircraft efficiency. Well-versed in maintaining flight logs with accuracy. Desire to bring 3 years of airport experience to employer.
Overview
7
7
years of professional experience
Work History
FRONT DESK AGENT
NEW JERSEY ATHLETIC CLUB
05.2017 - 01.2018
- Managing member account profiles ensuring personal information was current and up to date
- Implementing around the clock cleaning systems with custodial staff
- Marketing campaigns with management staff to drive new member customer sales.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
CUSTOMER SERVICE REPRESENTATIVE
CENLAR MORTAGE
01.2018 - 07.2019
- Routing client care calls through to loan officers and closing officers
- Providing billing inquiries and updating client profile account information
- Managing to decrease high call volumes by 10%.
CUSTOMER CARE AGENT
AMAZON
07.2019 - 12.2021
- Improving customer relations while providing order inquiry assistance
- Increasing customer survey interaction to boost company ratings
- Routing customer orders to ensure timely deliveries.
- Adhered strictly to data protection guidelines, ensuring that the confidential information of customers was treated with utmost respect and diligence throughout all interactions.
LINE SERVICE TECHNICIAN
TRENTON-MERCER AIRPORT
01.2022 - 07.2023
- Safely and accurately conduct flight line operations in accordance with established policies and procedures
- Delivering safe and efficient aircraft services
- Servicing aircrafts as requested, fueling, ground powering, marshalling
- Complying with enforcing all security protocols as dictated by the airport
- Recommend improvements standards and procedural methods.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Line Service Technician
Signature Aviation
07.2023 - 08.2024
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Handled hazardous materials according to regulations, protecting personnel and the environment from potential harm.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
Education
High School Diploma -
Ewing High School
Ewing, NJ06.2011
Skills
- Customer Service
- Client Relations
- Systems Management
- Health & Safety Management
- Email Management
- Aircraft Marshalling
- Aircraft fueling
- Flight Line Operations
- Ramp Safety Awareness
- Fuel Quality Control
- Hand-tool proficiency
References
Available Upon Request
Timeline
Line Service Technician
Signature Aviation
07.2023 - 08.2024
LINE SERVICE TECHNICIAN
TRENTON-MERCER AIRPORT
01.2022 - 07.2023
CUSTOMER CARE AGENT
AMAZON
07.2019 - 12.2021
CUSTOMER SERVICE REPRESENTATIVE
CENLAR MORTAGE
01.2018 - 07.2019
FRONT DESK AGENT
NEW JERSEY ATHLETIC CLUB
05.2017 - 01.2018
High School Diploma -
Ewing High School
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