Tyrique Davis
Milwaukee,WI
Summary
Highly motivated recent graduate with a strong academic background, eager to contribute to the betterment of the community. Equipped with a solid GPA of 3.0. Committed to utilizing skills and knowledge to make a positive impact. Seeking opportunities to apply passion for serving others and contribute to the growth and development of the community.
Overview
9
9
years of professional experience
Work History
Security Officer/Dispatch
Potawatomi Hotel & Casino
07.2023 - 01.2025
- Respond to calls for security assistance or action
- Alert the appropriate staff
- Notify officers or guards of activity that requires security
- Describe the location and nature of events
- Handle emergency and non-emergency calls from customers and employees
- Log all calls in the required system or format
- Oversee surveillance operations
- Monitor radio and telephone communications
- Assist other departments by providing proper security escorts as well as verifying accurate documentation of table fills, jackpots and payouts
- Completes a high volume of outbound calls on delinquent member accounts to arrange payment commitments
- Performs basic analyses to determine if risk factors create the need to escalate an account for advanced collections efforts
- Meets operational service level agreements including individual and departmental delinquency, loss and productivity targets
- Responds to in-bound member calls and emails to facilitate payments or otherwise provide account information at member request
Assistant manager
Verizon
08.2022 - 01.2023
- Facilitating retail sales of cellular phones and wireless services to the general public
- Creating additional sales opportunities through creative marketing campaigns
- Continually increasing knowledge of telecommunications products and services
- Observing retail sales reps selling process, teaching best practices customer service
- Seeking additional sales through creative marketing and community involvement
- Developing and monitoring action plans for the accomplishment of daily/month sales goals
Manager
T-Mobile
07.2019 - 08.2022
- Informed customers about billing, processed payments and provided payment options for set up assistance
- Team lead on the floor helping my team each way possible
- Politely welcomes arriving guests and members
- Promptly answered multiline phone systems and greeted callers enthusiastically
- Manage multiple priorities simultaneously
- Manages opening and closing procedures
- Ensure integrity
- Pre-screening of job applicants and conducting all interviews
- Manage shift scheduling
Athletic Communicator
Milwaukee Basketball
08.2017 - 05.2021
- Read commercials and announcements via prewritten scripts into a microphone
- Spoke intelligently and enthusiastically regarding performers to engage and entertain listeners
- Operated television camera over Milwaukee College live broadcasts
Operations Manager
NY2LA Basketball Association
03.2016 - 09.2019
- Collaborated with in store maintenance, stocking, merchandising, and upkeep, successfully
- Prepared merchandise for sales by pricing or tagging and organizing
- Developed and delivered engaging sales presentations to convey product benefits
- Trained and developed new sales teams associates in product knowledge, selling techniques, and company procedures
Education
High School Diploma -
Vincent High School
06.2017
Skills
- Microsoft experience
- Organization skills
- Strategic problem solving
- Energetic work Attitude
- CPR Certified
- Time management
- Communication Skills
- Customer service skills
Community Service
Office of State Representative Kalan Haywood, Lead Canvasser, Interact with voters in the 16th district to promote the Kalan Haywood campaign, Present and discuss petitions in order to obtain signatures for key initiatives, Go door to door to sign voters up for early voting
Timeline
Security Officer/Dispatch
Potawatomi Hotel & Casino
07.2023 - 01.2025
Assistant manager
Verizon
08.2022 - 01.2023
Manager
T-Mobile
07.2019 - 08.2022
Athletic Communicator
Milwaukee Basketball
08.2017 - 05.2021
Operations Manager
NY2LA Basketball Association
03.2016 - 09.2019
High School Diploma -
Vincent High School
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