Tyronda Phipps
Las Vegas,NV
Summary
Accomplished Clinical Administrator Assistant with a proven track record at Colors Of Lupus Nevada, enhancing patient relations and optimizing operations management. Excelled in medical condition coding and critical thinking, significantly improving practice performance metrics. Demonstrated expertise in process implementation and administrative staff supervision, contributing to efficient, patient-centered care environments. Highly organized Clinical Administrative Coordinator with seven years of efficiently managing successful medical offices. Dedicated to maintaining excellent patient care through meticulous scheduling and careful charting. Eager to improve health and financial outcomes by tirelessly addressing patient concerns and relentlessly monitoring accounts receivable.
Overview
18
18
years of professional experience
Work History
Clinical Administrator Assistant
Colors Of Lupus Nevada
01.2019 - Current
- Drafted letters for government and commercial clients, providing verification of specific diagnoses and clinical results.
- Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.
- Maintained knowledge of standardized medical billing codes.
- Assisted patients in adhering to prescribed care models via phone and email communications.
- Performed patient census operations, collecting data to generate comprehensive profile of practice's performance.
- Prepared patient data surveys, detailing care outcomes, billing metrics and other factors.
Administrative Assistant
Care Transitional Services
08.2014 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant/Diabetes Coordinator
St. Rose Hospital
08.2006 - 01.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associate of Applied Science - HealthCare Administration
Pima Medical Institute
Tucson, AZ12.2016
Skills
- Process Implementation
- Operations Management
- Financial Reporting Coordination
- Medical Condition Coding Software
- Information Systems Development
- Critical Thinking
- Epic Systems
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Clinical Staff Management
- Patient Relations
- Administrative Staff Supervision
- Disease Research
Timeline
Clinical Administrator Assistant
Colors Of Lupus Nevada
01.2019 - Current
Administrative Assistant
Care Transitional Services
08.2014 - 09.2015
Administrative Assistant/Diabetes Coordinator
St. Rose Hospital
08.2006 - 01.2008
Associate of Applied Science - HealthCare Administration
Pima Medical Institute
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