Self-confident Juvenile Detention Officer providing juvenile offenders with needed discipline, guidance and direction. Overseeing inmate escorts, facility searches and work detail supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Juvenile Detention Officer
Essex County Department of Corrections
Newark, NJ
03.2024 - Current
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Observed and recorded mental and physical health of each juvenile offender.
Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
Facilitated group therapy sessions focused on anger management, conflict resolution, decision-making skills, and other essential life skills.
Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
Feeder Dispatcher
United Parcel Services, UPS
10.2016 - 1 2018
Managed daily operations with focus on driving revenue and reducing operating expenses by 8%
Ensured successful package movement while maintaining a cost-effective operation through planning and accountability measures to reduce operating expense by 8%
Provided leadership and direction in overseeing performance of drivers to adhere to regulatory compliance
Oversaw departmental revenue-generating activities including data entry for monthly engagement invoicing, outstanding invoice follow-up, tracking, and reporting
Entered, tracked, and followed up on tasks assigned by managers throughout the organization, including suspense/due dates
Maintained suspense control logs to provide better customer service, more cost-effective operation, and a stronger bottom line
Analyzed and monitored data of assigned projects, gathers data for process improvement studies, and provides recommendations and solutions for improving existing programs and processes
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