Tyrone Dickey
Decatur,IL
Summary
Dynamic leader with a proven track record at KFC, adept in operations management and team leadership. Excelled in elevating store performance through effective problem resolution and team building, ensuring high customer satisfaction and operational excellence. Skilled in multitasking and time management, consistently achieving targets in fast-paced environments. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
23
23
years of professional experience
Work History
General Manager
KFC
1310 East Pershing Road
09.2001 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
GED -
Online Classes
03.1998
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
- Team Leadership
Timeline
General Manager
KFC
09.2001 - 06.2024
GED -
Online Classes