Collected, completed, and processed lease applications.
Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
Established key relationships with potential leasers and renters.
Explained terms of lease and amounts to be paid to tenants.
Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
REAL ESTATE AGENT
Keller Williams Platinum
Fort Gratiot, MI
09.2021 - 01.2023
Specialized in navigating residential and commercial property transactions.
Cold calling, lead generation, data entry.
Open houses, private showings, constant contact with prospective tenants.
Managed lease agreements for residential units.
STORE MANAGER
Sunoco
Mount Clemens, MI
04.2018 - 12.2019
Oversaw store operations, including opening and closing duties.
Resolve customer complaints regarding sales and service
Open/Close, Schedule Making, Bank drops
Put in vendor orders, interview and train new hires.
OFFICE REPRESENTATIVE
Gardner White
Warren, MI
01.2017 - 05.2018
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Check to ensure that appropriate changes were made to resolve customers' problems
Determine charges for services requested, collect deposits or payments, or arrange for billing
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Solicit sales of new or additional services or products
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers