Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyrone SPEARS

Chicago,IL

Summary

Motivated Order Management Representative processes and tracks customer orders in fast-paced environment with demonstrated commitment to customer service excellence. Multitasks, prioritizes and problem solves while creating and maintaining well-organized workflow. Strong html, Css knowledge and proficiency to navigate multiple systems. Diligent years of order management experience from order placement through final customer payment. Excels in high-volume atmospheres requiring multitasking skills and commitment to customer satisfaction. Showcases attention to detail and responds to shifting priorities across broad range of order fulfillment tasks to drive operational efficiencies.

Overview

1
1
year of professional experience

Work History

Order Management Specialist

Walmart
09.2022 - Current
  • Sent emails to communicate order status and informed customers of back-orders or shipping delays.
  • Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
  • Maintained knowledge of new product offerings and changes for order provisioning processes.
  • Navigated through [Number] systems to build, track and monitor orders.
  • Liaised with management to resolve complex order issues and problems to maximize customer satisfaction.
  • Processed and submitted orders for daily and expedited delivery to maintain customer satisfaction.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.

Education

No Degree - Web Development

Prairie State College
Chicago Heights, IL
08.2014

Skills

  • MS Excel
  • ERP Systems
  • EDI Processing
  • Order Process Management
  • Database Management
  • Inventory Reconciliation
  • Warehouse Flow
  • Updating Logs
  • Data Entry Skills
  • HTML
  • CSS
  • Javascript

Timeline

Order Management Specialist

Walmart
09.2022 - Current

No Degree - Web Development

Prairie State College
Tyrone SPEARS