Hi, I’m
Tysan Sooaemalelagi
Retail Operator
Hyrum,UT
Summary
Reliable and upbeat Store Lead successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
14
years of professional experience
Work History
Wal-Mart
Store Lead (Co-Manager)
10.2020 - Current
Job overview
- Conducted product demonstrations to highlight features and redirect objections to positive comp sales of 8% YOY.
- Oversaw financial operations by monitoring expenses and P&L in generating a reeducation in shrink YOY.
- Supervised daily operations by directing customer service, inventory and sales operations
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours, managing on avg 12,000 hours a week.
- Built customer loyalty and retention by delivering excellent shopping experience kpis.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Wal-Mart
Store Manager
08.2019 - 10.2020
Job overview
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Mitigated business risks by working closely with staff members and assessing performance.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Assisted in recruiting, hiring and training of team members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Wal-Mart Supercenter
Co-Manager
12.2012 - 10.2019
Job overview
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Cultivated and strengthened lasting customer relationships using strong issue resolution and dynamic communication skills.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales by 10%.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality with 330 employees.
Wal-Mart
Assistant Manager
06.2011 - 12.2012
Job overview
- Developed strategy to increase sales and drive profits.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Mentored team members to enhance professional development and accountability in workplace.
Wal-Mart
Hourly Supervisor
10.2008 - 06.2011
Job overview
- Managed internal operational standards and productivity targets.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Motivated and trained employees to maximize team productivity.
- Tracked company equipment, tools and technology to manage inventory.
- Monitored and promoted safe work environment through process adherence.
- Analyzed department metrics and performance and reported findings to management.
Education
Bridgerland Applied Technology CollegeLogan, UT
GED
06.2010
Skills
- Profit and Loss
- Maximizing Profitability
- Business and Financial Acumen
- Team Leadership
- Inventory Management
- Policies and Procedures
- Product Merchandising
- Inventory Oversight
- Culture Development
- Multitasking and Organization
- Root Cause Analysis
- Manage Operations
Additional Information
- Extensive training in Inclusive Leadership
- Overseen and operated 30 million - 120 million stores
- Supervised 100 - 430 employees under my charge
- Specialize in Retail Management
- Recognition Award: top 10 in the country compliance and safety kpi
- Self Starter
- Team Player
Timeline
Store Lead (Co-Manager)
Wal-Mart
10.2020 - Current
Store Manager
Wal-Mart
08.2019 - 10.2020
Co-Manager
Wal-Mart Supercenter
12.2012 - 10.2019
Assistant Manager
Wal-Mart
06.2011 - 12.2012
Hourly Supervisor
Wal-Mart
10.2008 - 06.2011
Bridgerland Applied Technology College
GED
Similar Profiles
Jasper BucklesJasper Buckles
Loss Prevention Supervisor at Wal-Mart Distribution, Wal-MartLoss Prevention Supervisor at Wal-Mart Distribution, Wal-Mart
Cindy RebhunCindy Rebhun
Reality Project Management at Wal-MartReality Project Management at Wal-Mart
Jayla CainJayla Cain
Registered Pharmacy Technician at Wal-Mart PharmacyRegistered Pharmacy Technician at Wal-Mart Pharmacy