Tysha Downs
Greer,SC
Summary
Customer Service and Administrative Specialist experienced in title processing, records management, and compliance. Delivered operational efficiency through meticulous record auditing and discrepancy resolution in high-volume environments. Focused on enhancing customer satisfaction and maintaining regulatory compliance.
Overview
11
11
years of professional experience
Work History
Title Processing Specialist
Carbucks
Greenville, SC
11.2025 - Current
- Process and review 100–150 vehicle titles daily received from auctions, ensuring accuracy, completeness, and compliance with company and state requirements.
- Review title documents for errors, missing information, liens, signatures, and other discrepancies before processing.
- Enter and update title information accurately within internal systems and databases.
- Communicate with auction partners, dealerships, internal departments, and other stakeholders to resolve title issues and obtain required documentation.
- Researched and resolved title discrepancies, preventing processing delays and facilitating efficient vehicle movement through floorplan.
- Utilize Microsoft Word, Outlook, Excel, and WFS to process, track, organize, and maintain title records.
- Maintained organized electronic and physical records, ensuring accurate and readily accessible documentation for efficient title processing.
- Monitored daily workloads and prioritized high-volume title transactions to consistently meet productivity and turnaround-time expectations.
- Follow established procedures, quality standards, and regulatory requirements for title processing and documentation.
- Perform data entry and quality checks with a strong focus on accuracy, confidentiality, and attention to detail.
Police Records Clerk
Greenville County
Greenville, SC
12.2022 - 11.2025
- Reviewed and updated records, ensuring compliance with departmental procedures and enhancing data reliability.
- Provided assistance to law enforcement personnel with administrative tasks related to investigations.
- Conducted quality assurance reviews, verifying accuracy and completeness of records to support investigative processes.
- Performed quality assurance reviews to ensure accuracy and completeness.
- Assisted law enforcement personnel with administrative tasks, facilitating efficient progress on ongoing investigations.
Loan Processor
Global Lending Services
Greenville, SC
05.2021 - 12.2022
- Reviewed funding packages ensuring compliance with company, state, and federal regulations to mitigate risk.
- Verified employment, insurance, and collateral documentation.
- Resolved discrepancies in loan and title documentation.
- Maintained title filing systems and conducted operational audits to ensure accuracy and compliance.
- Assisted clients with loan applications and documentation processes.
- Coordinated communication between clients and underwriting teams, facilitating smooth loan processing.
Repack Associate
Schaeffler Group
Spartanburg, SC
07.2015 - 02.2021
- Inspected products prior to shipment, ensuring adherence to quality standards and reducing returns.
- Operated packaging machinery to ensure efficient workflow and quality standards.
- Managed computerized inventory systems for accurate data entry and efficient order processing.
- Used computerized inventory systems for data entry and order processing.
- Tracked supplies and reported shortages to maintain optimal inventory levels and support timely shipments.
Education
High School Diploma -
James F. Byrnes High School
Duncan, SCSkills
- Title Processing
- Title Verification
- Title Compliance
- Compliance and Auditing
- Data Entry & Analysis
- Records management
- Document Distribution
- Problem Solving
- Attention to Detail
- Time Management
- Team Collaboration
- Customer Service
Timeline
Title Processing Specialist
Carbucks
11.2025 - Current
Police Records Clerk
Greenville County
12.2022 - 11.2025
Loan Processor
Global Lending Services
05.2021 - 12.2022
Repack Associate
Schaeffler Group
07.2015 - 02.2021
High School Diploma -
James F. Byrnes High School