Tysha Harvey
Chicago,IL
Summary
Driven by results, I excelled as an Assistant Store Manager at Pizza Hut, enhancing store sales through strategic merchandise displays and efficient operations. My leadership at Checkerboard Foods fostered a collaborative team, adept in customer service and engagement. Skilled in inventory control and team building, I consistently improved operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Pizza Hut
Country Club Hills, IL
06.2018 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Team Leader
Checkerboard Foods
Chicago, IL
10.2017 - 06.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Event Staff Member
SkyTECH Solutions
Chicago, IL
07.2016 - 09.2017
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
High School Diploma -
Percy L Julian
Chicago06.2016
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Inventory Control
- Customer Relations
- Store Organization
- Time Management
- Team Building and Leadership
- Store Opening and Closing
- Customer Service Management
- Staff Supervision
- Team Management
- Hiring and Training
- Inventory Tracking and Management
- Recruitment
Certification
- serv safe food handler serv safe 2024 april
book club
meets once a week to discuss a variety of books that we are commonly reading
Timeline
Assistant Store Manager
Pizza Hut
06.2018 - Current
Team Leader
Checkerboard Foods
10.2017 - 06.2018
Event Staff Member
SkyTECH Solutions
07.2016 - 09.2017
High School Diploma -
Percy L Julian