Tysha Huie
Pinellas Park
Summary
Dynamic professional with a proven track record at PolicyScout, excelling in roles from sales manager to administrative assistant. Expert in office administration and customer service, I've significantly enhanced team productivity and client satisfaction. Skilled in data entry and fostering professional relationships, my approach has consistently improved operational efficiency and team collaboration.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Elevated Cheer and Tumble
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
PolicyScout
10.2022 - 01.2024
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Sales Manager
PolicyScout
06.2021 - 10.2022
- Cultivated a high-performing sales team for improved morale and increased productivity.
- Encouraged cross-training for improved versatility and team collaboration.
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Back Room Coordinator
TJX Companies
04.2018 - 05.2021
- Supervised processing of orders, order tracking and delivery of goods
- Performed database management and analysis of business functions and processes.
- Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
- Analyzed trends and reported on areas of improvement or change.
- Maintained accurate records of incoming shipments, ensuring proper documentation and inventory control.
- Collaborated with store managers to develop strategies for reducing out-of-stock situations and improving overall stock availability.
- Conducted regular audits of backroom inventory, identifying discrepancies and addressing them promptly.
Education
High School Diploma - General Studies
Miami Southridge High School
Cutler Bay, FLCriminal Justice
Barry University
Miami, FLCriminal Justice
Post University
Waterbury, CTSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Strong problem solver
Timeline
Administrative Assistant
Elevated Cheer and Tumble
02.2024 - Current
Administrative Assistant
PolicyScout
10.2022 - 01.2024
Sales Manager
PolicyScout
06.2021 - 10.2022
Back Room Coordinator
TJX Companies
04.2018 - 05.2021
High School Diploma - General Studies
Miami Southridge High School
Criminal Justice
Barry University
Criminal Justice
Post University
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