Tyshanique Beyah
Philadelphia,PA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment.
Overview
13
13
years of professional experience
Work History
School Aged Supervisor
Western Learning Center
12.2021 - Current
- Observed and monitored children's play activities to promote healthy, safe environment.
- Organized and supervised games and recreational activities to promote physical, mental and social development in children.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the program, ensuring smooth workflow.
Group Leader
Western Learning Center
12.2018 - 12.2021
- Reinforced lessons presented by teachers by reviewing material with students one-on-one or in small groups
- Monitored group performance.
- Enforced school and class rules to help teach students proper behavior
- Helped teachers prepare for lessons by getting materials ready or setting up.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Benefits Call Center (project Based)
Conduent Business Services
08.2018 - 02.2019
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Operating office equipment and maintaining office supplies, Filing, Faxing, and copying paperwork
- Answering customer questions over the telephone and in person.
- Gathered, compiled, and verified information and performs data entry
Benefits and Eligibility/Customer Service Representative
Independence Blue Cross
08.2015 - 05.2017
- Received all inbound calls from members and verified their policy coverage
- Provided members with benefits and eligibility information
- Resolved each call in an accurate and timely manner.
Insurance Claims/Claims Examiner
AmeriHealth Caritas
07.2013 - 06.2014
- Evaluated each claim in light of facts consideration and the overall corporate direction of the claim
- Received payments from claimants amount due; Responsible for approving or rejecting claims or arranging settlements.
Room Attendant
Loews Hotel
03.2012 - 08.2012
- Greeted every guest with a smile and friendly hello, even when busy
- Checked rooms to verify vacancies post check-out; Inspected rooms for damage and alert management of issues
- Requested maintenance orders to fix non-working equipment or address damage.
Education
High School Diploma -
South Philadelphia High School
Philadelphia, PACosmetology Program -
Empire Beauty School
Philadelphia, PAAssociates Degree - Human Services
Harcum College
Philadelphia, PASkills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Skillsandhighlights
- Hard working, results-oriented, disciplined, punctual and consistently meet deadlines.
- Innovative and flexible, independent and requires less or no supervision.
- Respectful, friendly, enjoys diverse people, outgoing and can inspire others.
- Takes initiative and excel at multi- tasking or in a fast-paced environment.
- Persistent, exceed expectations, excel at problem solving and able to prioritize tasks.
Timeline
School Aged Supervisor
Western Learning Center
12.2021 - Current
Group Leader
Western Learning Center
12.2018 - 12.2021
Benefits Call Center (project Based)
Conduent Business Services
08.2018 - 02.2019
Benefits and Eligibility/Customer Service Representative
Independence Blue Cross
08.2015 - 05.2017
Insurance Claims/Claims Examiner
AmeriHealth Caritas
07.2013 - 06.2014
Room Attendant
Loews Hotel
03.2012 - 08.2012
High School Diploma -
South Philadelphia High School
Cosmetology Program -
Empire Beauty School
Associates Degree - Human Services
Harcum College
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