Tyshawn Jones
Avon Park,FL
Summary
Dynamic professional with diverse experience in retail operations and behavioral healthcare. Demonstrated success in achieving top performance rankings, maintaining 100% compliance with safety protocols, and optimizing inventory management. Proven ability to enhance operational efficiency and patient care through effective leadership and crisis intervention.
Overview
1
1
Certification
6
6
years of professional experience
Work History
BHT (Behavioral Health Technician)
Banyan Treatment Centers
Sebring, FL
05.2025 - 08.2025
- Provided direct patient support to an average of 20 patients per shift, ensuring safety, structure, and adherence to treatment plans.
- Supported nursing and clinical staff in monitoring and assisting 15-20 high-risk patients per shift, ensuring safety during constant fluctuations in patient condition.
- Maintained 100% compliance with patient safety protocols, confidentiality standards (HIPAA), and facility regulations.
- Coordinated 30+ monthly intakes, transfers, and discharges, conducting comprehensive assessments to verify medical history and care needs for appropriate patient placement and continuity of care.
Lead Sales Associate
Dollar General
Sebring, FL
12.2022 - 05.2025
- Drove store to Top 5% performance nationally within Dollar General through consistent adherence to operational standards and strong customer service.
- Maintained a 100% compliance with company merchandising and recovery standards during audits and inspections.
- Reduced inventory shrink by 85% by enforcing loss prevention procedures and monitoring high-risk areas.
- Executed opening and closing procedures 5-6 times per week, ensuring operational accuracy and maintaining store security.
- Trained 10+ new employees, enhancing onboarding process and supporting future leadership development.
Vendor Merchandiser
Bimbo Bakeries USA
Sebring, FL
11.2019 - 07.2022
- Achieved 100% compliance with company merchandising standards and safety guidelines.
- Minimized out-of-stock occurrences through proactive inventory tracking and replenishment.
- Reduced product stales and waste by 50% by strictly following FIFO rotation and monitoring expiration dates.
- Coordinated route covering 10 stores/week, showcasing effective time management and reliability.
Sales Associate (Part-Time)
Dollar General
Avon Park, FL
10.2019 - 12.2020
- Applied advanced customer service techniques, resolving conflicts and guiding product selection to enhance shopping experience.
- Utilized handheld and point-of-sale systems for efficient transactions and accurate inventory management.
- Executed visual merchandising and maintained store presentation to align with company standards.
- Managed time effectively to prioritize tasks in a fast-paced retail environment.
- Coordinated with team members and management using strong communication skills to support smooth store operations.
- Followed company policies and safety procedures to maintain operational best practices.
Education
High School -
Sebring High School
Sebring, FL05-2018
Skills
- Leadership, Inventory Management, Regulatory Compliance, Time Management, Problem Solving, Team Collaboration, Patient Care, Crisis Intervention, Conflict Resolution, Risk Assessment, Attention to Detail, Adaptability, Critical Thinking, Creativity
Certification
- OSHA Workplace Safety Training
- Dollar General
- 2019-10 - 2025-05
- Loss Prevention and Shrink Reduction Training
- Inventory Management and Stock Replenishment Systems
- 2022-12 - 2025-05
- Leadership and Team Supervision Training (Shift Lead Development)
- 2025-05
- CPR & First Aid Certification
- Banyan Treatment Centers
- Patient Rights, Ethics, and Confidentiality Training
- CPI (Crisis Prevention Intervention) Certification
- HIPAA Privacy and Security Compliance Training
- De-escalation and Crisis Communication Techniques
- Substance Use Disorder (SUD) Foundations and Recovery Principles
Timeline
BHT (Behavioral Health Technician)
Banyan Treatment Centers
05.2025 - 08.2025
Lead Sales Associate
Dollar General
12.2022 - 05.2025
Vendor Merchandiser
Bimbo Bakeries USA
11.2019 - 07.2022
Sales Associate (Part-Time)
Dollar General
10.2019 - 12.2020
High School -
Sebring High School