Janell Gallemore
East Orange,NJ
Summary
Results-driven Talent Acquisition Partner with a proven ability to facilitate onboarding and guide hiring managers in recruitment best practices. Skilled in data entry and report writing, with a keen understanding of labor market trends.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Talent Acquisition Partner
NJ Transit
Newark, New Jersey
03.2025 - Current
- Facilitated onboarding processes for new hires to ensure smooth transitions.
- Analyzed labor market trends to inform strategic talent acquisition initiatives.
- Provided guidance to hiring managers regarding best practices in recruiting, interviewing, selection and onboarding.
- Researched industry trends related to talent acquisition processes.
Toll Collector
NEW JERSEY TURNPIKE AUTHORITY
Union, USA
12.2023 - 10.2024
- Collect money: Accept toll and fare tickets, check for the correct amount, and make change
- Provide customer service: Offer information to drivers and provide excellent customer service throughout the transaction
- Open and close gates: Allow passengers to pass through the toll booth
- Maintain the area: Ensure the toll booth and surrounding area are clean and well-maintained
Bank Teller/Customer Service Representative
Wells Fargo Bank
Hoboken, USA
07.2023 - 12.2023
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
- Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
- Track, record, report, and store transactional information and special requests
- Provide a high level of customer service, offering answers and assistance with a smile
Direct Support Professional
Hudson Milestones
North Bergen, USA
11.2021 - 07.2023
- Supported individuals with disabilities in daily living activities and personal care.
- Assisted in developing individualized support plans tailored to client needs.
- Monitored client progress and reported changes to the care team.
- Trained new staff on best practices for client interaction and safety protocols.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Customer Service Representative
Bed Bath & Beyond
Jersey City, Nj
07.2016 - 10.2021
- Handled returns and exchanges following company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Bachelor of Science - Human Resources Management
William Paterson University of New Jersey
Wayne, NJ 03.2026 - 09.2026
Criminal Justice - Criminal Justice, Women and Gender Studies
New Jersey City University
Jersey City, NJHigh School Diploma -
University Academy Charter High School
Jersey City, NJSkills
- Customer Service
- Communication Skills
- Microsoft Office
- Microsoft Word
- Organizational Skills
- Microsoft Powerpoint
- Microsoft Excel
- Human resources
- Human resources management
- Data entry
- Report writing
Timeline
Bachelor of Science - Human Resources Management
William Paterson University of New Jersey
03.2026 - 09.2026
Talent Acquisition Partner
NJ Transit
03.2025 - Current
Toll Collector
NEW JERSEY TURNPIKE AUTHORITY
12.2023 - 10.2024
Bank Teller/Customer Service Representative
Wells Fargo Bank
07.2023 - 12.2023
Direct Support Professional
Hudson Milestones
11.2021 - 07.2023
Customer Service Representative
Bed Bath & Beyond
07.2016 - 10.2021
Criminal Justice - Criminal Justice, Women and Gender Studies
New Jersey City University
High School Diploma -
University Academy Charter High School