Summary
Overview
Work History
Education
Skills
Entrepreneurial Experience
Timeline
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Tyshawn Walker

2737 Red Squirrel Trail Charlotte,NC

Summary

Highly motivated and customer-focused professional with extensive experience in transportation and, human relations. Seeking to leverage established skills in safety, communication, and passenger care to flourish as a Flight Attendant with Piedmont Airlines.

Overview

28
28
years of professional experience

Work History

Shuttle Bus Operator

Charlotte Airport
10.2024 - Current
  • Maintain a clean bus environment for the comfort of all passengers.
  • Prioritize customer service and safety in every aspect of my role.
  • Effectively manage the transportation of passengers to and from terminals, ensuring timely departures while maintaining a welcoming atmosphere.
  • Commitment to safety is paramount; conduct thorough vehicle inspections and adhere to all safety protocols, fostering a safe & secure environment for passengers.
  • Through clear communication and attentive service, I address inquiries and concerns, enhancing the overall travel experience while upholding the highest standards of professionalism.

Light Rail Operator

Lynx Light Rail
10.2023 - 10.2024
  • Operated light rail vehicles in accordance with established safety standards and protocols, ensuring timely and efficient service for passengers.
  • Conducted pre-trip inspections and light maintenance of electrical components to ensure optimal performance.
  • Collaborated with maintenance teams to identify and resolve technical issues promptly, minimizing downtime and service interruptions.
  • Implemented safety training sessions for new staff, reinforcing.
  • Provided thorough documentation of safety checks, for maintenance activities, contributing to continuous improvement initiatives.


Bus Operator

CATS
06.2023 - 10.2023
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Exceptional customer service and professionalism during interactions with passengers.
  • Maintained full understanding of local roads and traffic patterns.
  • Built rapport with regular passengers, creating a sense of trust and community within the public transit system.

Vehicle Operator

M&V Limousine
01.2023 - 10.2023
  • Provided a high level of customer service by addressing passenger concerns promptly and professionally.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Maximized operational efficiency through effective time management strategies that ensured punctual pick-ups and dropoffs.
  • Demonstrated flexibility in adapting to various vehicle types, learning new routes quickly for optimal efficiency.
  • Contributed to a positive working environment by maintaining open lines of communication with colleagues and supervisors.
  • Operated charter busses, party busses, and luxury vehicles.

Concrete Mixer Operator

Crete Solutions
02.2023 - 06.2023
  • Documented daily activities, materials used, and completed tasks for accurate record-keeping and future reference.
  • Operated a T-Rex mixer, where customer service was always my top priority.
  • Ensured timely delivery of concrete by meticulously managing the loading and unloading processes, maintaining a rigorous schedule.
  • Monitored the consistency and integrity of the concrete from production to delivery.
  • Addressed any concerns promptly, enhancing customer satisfaction.
  • Balanced operational efficiency with high-quality service in a fast-paced environment.


Bus Operator

NYC Transit Authority
05.2008 - 01.2022
  • Operated city buses safely and efficiently, adhering to scheduled routes and timetables.
  • Ensured passenger safety and comfort by conducting pre-trip inspections and monitoring bus conditions during operations.
  • Provided excellent customer service, assisting passengers with inquiries and addressing any issues that arise.
  • Maintain accurate records of daily operations, including incident reports.
  • Communicated effectively with dispatch and report any service disruptions or emergencies.

Motor Vehicle Operator

NYC Housing Authority
02.2005 - 05.2008
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Worked in central shops.
  • Tow Truck driving, picking up disabled vehicles and heavy equipment.
  • Maintained accurate records of mileage, routes, and deliveries for improved tracking and reporting purposes.
  • Upheld a clean driving record by following all safety guidelines while operating vehicles.
  • Collaborated with dispatchers to ensure optimal routing and scheduling for maximum efficiency.

Bus Operator / Aide

Professional Paratransit
08.2001 - 01.2005
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Transported elderly and disabled passengers to and from doctors appointments, work, school, grocery shopping, and leisure activities, ect.

Aviation Boatswain Mate/Fuel

United States Navy, Boatswain's Mate
02.1997 - 02.2001
  • Fueled jets, helicopters and all equipment using fuel.
  • Worked in the pump and filter room.
  • Transported samples of JP-5 to quality control where I also had training.


Education

No Degree - Barber Student

Premier Grooming Academy
Charlotte, NC
05-2026

High School Diploma -

High School Redirection
Brooklyn, NY
01-1997

Skills

  • Communication Skills
  • Interpersonal Skills
  • Work Under Pressure
  • Team work
  • Flexibility
  • Attention to Details
  • Patience
  • Problem-Solving
  • Time Management
  • Organizational Skills

Entrepreneurial Experience

2009 to Current  Owner/Operator

D & T Catering  - Charlotte, NC 

  • Owner and operator of a small catering business, providing exceptional culinary experiences for a variety of events and clients.
  • Manage all aspects of catering events, from menu planning and food preparation to delivery and setup, ensuring a seamless and stress-free experience for clients, while also providing energetic and personable service.
  • Effectively managed unexpected challenges, such as last-minute menu changes or dietary restrictions, ensuring client satisfaction and successful events.
  • Maintained composure and professionalism during a snowstorm delay, effectively communicating with client and ensuring their event proceeded smoothly.
  • Dedicated to creating delicious and memorable culinary experiences, ensuring client satisfaction and successful events.

Timeline

Shuttle Bus Operator

Charlotte Airport
10.2024 - Current

Light Rail Operator

Lynx Light Rail
10.2023 - 10.2024

Bus Operator

CATS
06.2023 - 10.2023

Concrete Mixer Operator

Crete Solutions
02.2023 - 06.2023

Vehicle Operator

M&V Limousine
01.2023 - 10.2023

Bus Operator

NYC Transit Authority
05.2008 - 01.2022

Motor Vehicle Operator

NYC Housing Authority
02.2005 - 05.2008

Bus Operator / Aide

Professional Paratransit
08.2001 - 01.2005

Aviation Boatswain Mate/Fuel

United States Navy, Boatswain's Mate
02.1997 - 02.2001

No Degree - Barber Student

Premier Grooming Academy

High School Diploma -

High School Redirection