Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyshea Tyson

Upper Darby,PA

Summary

Experienced with handling patient inquiries and providing support in healthcare setting. Utilizes strong communication skills and empathy to resolve issues and ensure patient satisfaction. Knowledge of healthcare protocols and procedures, contributing to efficient and effective service delivery.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Complete Home Care
02.2022 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.1
  • Supported needs of 100+ residents under long-term care.

Nursing Assistant

Aveanna Healthcare
12.2013 - 07.2020
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Supported needs of 45+ residents under long-term care.

Education

No Degree - Nursing

American Red Cross Nursing Assistant Training
2121 Chestnut Street
09-2001

High School Diploma -

West Philadelphia High School
47th And Walnut Street
06-1999

Skills

  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Attention to detail
  • Computer skills

Certification

  • Certified Nursing Assistant
  • Certified Phlebotomist

Timeline

Nursing Assistant

Complete Home Care
02.2022 - Current

Nursing Assistant

Aveanna Healthcare
12.2013 - 07.2020

No Degree - Nursing

American Red Cross Nursing Assistant Training

High School Diploma -

West Philadelphia High School

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