Tysheika Williams
Duncan,OK
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Energetic individual remaining poised and composed in all types of stressful situations. Smart and dedicated Hospice Aide handling multiple tasks independently while assisting patients. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
7
7
years of professional experience
Work History
Hospice Aide
Comforting Hands
07.2022 - Current
- Comforted family members, offered attentive listening and high level of emotional support.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Positioned patients to provide comfort and promote better body alignment.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
CNA
Wilkins Health & Rehabilitation Community
04.2019 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Front Desk Receptionist
Holiday Inn Express And Suites
06.2016 - 03.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
No Degree - Medical Terminology
Red River Technology Center
Duncan, OK07.2023
High School Diploma -
Duncan High School
Duncan, OK05.2008
Skills
- Documenting Behaviors
- Recordkeeping
- Feeding Tube Management
- Health Insurance Verification
- Monitor Vitals
- Verbal and Written Communication
- Emotional and Social Support
- Status Updates
- Nutrition and Diet
- Vital Signs Measurement
- Room Cleaning and Restocking
- Facility Protection
- Monitoring Fluids
- Patient Safety Management
- Output Monitoring and Reporting
- Personal Care Assistance
- Heavy Lifting
- Oral Hygiene
- Care Records Oversight
- Nursing Assistance
- Safety Procedures
- Reading Comprehension
- Intercultural Competence
- Scheduling Medical Appointments
- Calm Under Stress
- Blood Sugar Monitoring
- Patient Bathing and Grooming
- Terminally Ill Patient Care
Timeline
Hospice Aide
Comforting Hands
07.2022 - Current
CNA
Wilkins Health & Rehabilitation Community
04.2019 - Current
Front Desk Receptionist
Holiday Inn Express And Suites
06.2016 - 03.2019
No Degree - Medical Terminology
Red River Technology Center
High School Diploma -
Duncan High School
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