Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyshia Bailey

Martinsburg

Summary

Compassionate professional with expertise in case management and effective communication. Proven track record in assessing client needs and coordinating community resources, ensuring compliance with regulations. Recognized for maintaining meticulous documentation accuracy and advocating for clients in crisis situations, enhancing service delivery and client satisfaction.

Overview

19
19
years of professional experience

Work History

Resident Advocate

CASA, Inc.
Hagerstown
12.2024 - Current
  • Coordinated with community organizations to provide additional services to residents.
  • Performed assessments to determine individual limitations and strengths.
  • Managed load of multiple cases on consistent basis.
  • Connected individuals with relevant community resources and coordinated referrals.

Child Support Enforcement Specialist

Child Support Enforcement
Richmond
01.2024 - Current
  • Maintained detailed records of all case activities in compliance with state laws and regulations.
  • Assessed client financial information and prepared reports for court proceedings.
  • Initiated wage garnishment proceedings when necessary.
  • Reviewed existing orders periodically to ensure compliance with current laws and regulations.

Crisis Worker

Berkeley Medical Center
Martinsburg
05.2023 - 11.2023
  • Maintained clinical documentation of client interventions.
  • Advocates for access to appropriate services for clients who are unable or unwilling to advocate for themselves.
  • Provided psychoeducation about various mental health topics including depression, anxiety, substance abuse disorders.
  • Evaluated potential risk factors associated with each client's situation to assess safety concerns.
  • Facilitated de-escalation techniques to reduce the intensity of clients' emotional distress.

Fiscal Technician

Child Support Enforcement
Winchester
08.2018 - 04.2023
  • Performed reconciliations of bank accounts on a regular basis, ensuring that all transactions were properly accounted for.
  • Researched discrepancies in account balances to identify potential problems or errors.
  • Analyzed financial data to ensure accuracy and compliance with regulations and procedures.

Administrative Assistant

Loudoun County Health Department
Leesburg
12.2016 - 08.2018
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Compiled and entered data into various databases to ensure accuracy and completeness.

Lead Administrative Assistant

Belfort Furniture
Sterling
06.2006 - 11.2016
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Monitored office inventory to maintain supply levels.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
11-2018

Skills

  • Case management
  • Crisis intervention
  • Documentation accuracy
  • Community resource coordination
  • Effective communication
  • Client assessment

Timeline

Resident Advocate

CASA, Inc.
12.2024 - Current

Child Support Enforcement Specialist

Child Support Enforcement
01.2024 - Current

Crisis Worker

Berkeley Medical Center
05.2023 - 11.2023

Fiscal Technician

Child Support Enforcement
08.2018 - 04.2023

Administrative Assistant

Loudoun County Health Department
12.2016 - 08.2018

Lead Administrative Assistant

Belfort Furniture
06.2006 - 11.2016

Bachelor of Arts - Psychology

Southern New Hampshire University

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