Tyshia Bailey
Martinsburg,US
Summary
Dynamic professional with a robust background in case management, poised to drive meaningful results in diverse environments. Proven ability to collaborate effectively with multidisciplinary teams while adapting seamlessly to evolving needs. Expertise in client assessment, resource coordination, and crisis intervention ensures comprehensive support for individuals facing challenges. Committed to delivering positive outcomes through reliable, results-oriented strategies that prioritize client well-being.
Overview
9
9
years of professional experience
Work History
Child Support Enforcement Specialist
VA Dept of Social Services
01.2024 - Current
- Utilized excellent organizational and communication skills to effectively manage caseloads.
- Managed child support case files to ensure compliance with federal and state regulations.
- Collaborated with legal entities to facilitate court proceedings related to child support cases.
- Conducted thorough investigations to locate non-custodial parents and enforce child support orders accurately.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Resident Advocate
Casa, Inc.
12.2024 - Current
- Advocated for residents' rights and needs, ensuring compliance with organizational policies.
- Maintained accurate records of resident interactions, progress reports, and case notes, contributing to efficient program operations.
- Supported successful transitions out of the program by connecting residents with appropriate community resources and services.
Crisis Worker
Berkeley Medical Center
05.2023 - 11.2023
- Provided case management services including referrals to other agencies when appropriate.
- Conducted intakes, assessments, and evaluations of clients' mental health status.
- Responded promptly to emergency calls from distressed individuals or family members.
- Maintained accurate records of client progress and interventions provided.
- Filed petitions and provided testimony in Mental Health Hygiene hearings for individuals that were a danger to themselves or others.
Resident Advocate
Casa, Inc.
04.2022 - 05.2023
- Provide support, advocacy, referral, and case management services to domestic violence/sexual assault survivors
- Assist clients with obtaining legal assistance; interface with legal providers to guide victims through the process.
- Assist survivors with accessing other services (job training, counseling, housing, medical services, etc.)
- Work with survivors to create, implement, monitor, and update individual safety plan.
Fiscal Technician
VA Dept of Social Services - DCSE
08.2018 - 04.2023
- Analyzed financial data to ensure accuracy and compliance with regulations and procedures.
- Performed reconciliations of bank accounts on a regular basis ensuring that all transactions were properly accounted for.
- Researched discrepancies in account balances to identify potential problems or errors.
- Tracked and monitored financial transactions.
Administrative Assistant
Loudoun County Health Dept.
12.2016 - 08.2018
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Served as primary point of contact for facilitating operational and administrative inquiries.
Education
Bachelor of Arts (B.A.) - Forensic Psychology
Southern New Hampshire University
Manchester, NH, US11.2018
Skills
- Client assessment
- Case management
- Trauma-informed care
- Community resources
- Client advocacy
- Crisis intervention
Timeline
Resident Advocate
Casa, Inc.
12.2024 - Current
Child Support Enforcement Specialist
VA Dept of Social Services
01.2024 - Current
Crisis Worker
Berkeley Medical Center
05.2023 - 11.2023
Resident Advocate
Casa, Inc.
04.2022 - 05.2023
Fiscal Technician
VA Dept of Social Services - DCSE
08.2018 - 04.2023
Administrative Assistant
Loudoun County Health Dept.
12.2016 - 08.2018
Bachelor of Arts (B.A.) - Forensic Psychology
Southern New Hampshire University