TYSHICA LAWLER
Talladega,AL
Summary
Upbeat and personable with knack for building rapport and fostering relationships. Possesses in-depth understanding of product knowledge and essential sales techniques, including effective communication and problem-solving. Capable of driving customer satisfaction and contributing to revenue growth.
Overview
3
3
years of professional experience
Work History
Contract Legislative Recording Archivist
The Alabama Channel- Alabama State House
02.2024 - 12.2024
- Actively contributed to state governance initiatives by attending legislative meetings and public hearings at the Alabama State House, driving informed engagement with key legislative processes.
- Managed and curated digital portfolios of legislative meetings, ensuring seamless documentation and supporting the Alabama Channel's digital presence and growth strategy.
- Enhanced organizational impact through a deep understanding of public policy and state operations, leveraging analytical and media expertise to advance transparency and accessibility.
Salesperson
Keller Williams Horizon
11.2025 - Current
- Stayed current on company offerings and industry trends.
- Developed, maintained and utilized diverse client base.
- Attended monthly sales meetings and quarterly sales trainings.
Administrative Executive
America's Best Service Company
10.2022 - 12.2024
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Screened personal and business calls and directed to appropriate party.
- Collected data, input records, and protected electronic files.
- Worked with senior management to initiate new projects and assist in various processes.
- Created and managed office systems to efficiently deal with documentation.
- Filed paperwork and organized computer-based information.
- Took notes and dictation at meetings.
- Managed mail and both incoming and outgoing correspondence.
- Enhanced executive productivity by providing detailed briefing materials ahead of key meetings and presentations.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Processing Administrator
Montgomery County Detention Facility
12.2023 - 02.2024
- Answered and directed incoming phone calls, providing accurate and timely information regarding inmate status, facility procedures, and visitation policies to family members and stakeholders.
- Managed and coordinated the mail system, ensuring the proper handling and distribution of incoming and outgoing correspondence while maintaining compliance with facility protocols.
- Reorganized and streamlined office operations, implementing effective organizational systems to improve workflow efficiency and enhance record-keeping accuracy.
- Maintained confidentiality and security in handling sensitive information related to inmates and facility operations, adhering to all regulations and policies.
- Provided administrative support to detention staff, including document preparation, scheduling, and general clerical duties, ensuring the smooth operation of daily activities.
Education
Bachelor of Arts - Political Science And Government
Alabama State University
Montgomery, AL12.2024
Skills
- Customer service
- Administrative management
- Customer relations
- Administrative leadership
- Calendar management
- File management
- File organization
- Appointment scheduling
- Front desk management
- Event coordination
- Data evaluation
- Meeting coordination
- Presentation development
- Business operations
- Reliable and responsible
- Process improvement
- Project Support
- Presentation skills
- Critical thinking
- Multi-line phone proficiency
Accomplishments
- Held first-point-of-contact for all internal and external communications with executive-level officers, driving company growth with my organizational skills for client meetings.
- Strategic mapping
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
LANGUAGES
English - Native or Bilingual
Native or Bilingual
Spanish - Limited Working
Limited Working
EXTRACURRICULAR ACTIVITIES & ORGANIZATIONS
HBCU Legal Focus Group Secretary HBCU Legal Focus Group Vice President The National Society of Leadership and Success (NSLS) Member Academic Scholarship Recipient Collegiate 100 Director of Health and Wellness Pi Sigma Alpha The National Political Science Honors Society Member Dutchess Divas & Gents Youth Club Volunteer
Timeline
Salesperson
Keller Williams Horizon
11.2025 - Current
Contract Legislative Recording Archivist
The Alabama Channel- Alabama State House
02.2024 - 12.2024
Processing Administrator
Montgomery County Detention Facility
12.2023 - 02.2024
Administrative Executive
America's Best Service Company
10.2022 - 12.2024
Bachelor of Arts - Political Science And Government
Alabama State University