Tyson Haney
French Broad Cannabis
Mills River,NC
1
Certification
14
years of professional experience
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Work History
Production Manager
4 Years 11 Months- Assessed manufacturing processes and recommended improvements to increase productivity.
- Standardized production procedures, job roles and quality assurance guidelines.
- Created and regularly updated department work instructions.
- Addressed personnel issues and scheduling conflicts promptly.
- Reviewed work for quality and compliance with company standards and design specifications.
- Implemented quality improvement changes to minimize product defect rates.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Estimated labor requirements to support anticipated workload.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Managed internal operational standards and productivity targets.
- Resolved issues quickly to maintain productivity goals.
- Sourced materials to keep up with production goals and meet customer demands.
- Applied lean practices to balance workflow and eliminate unnecessary steps.
Quality Assurance Supervisor
6 Months- Monitored staff organization and suggested improvements to daily functionality.
- Prepared production reports.
- Inspected products and worker progress throughout production.
- Specified quality requirements of raw materials with suppliers.
- Collected production samples regularly and performed detailed quality inspections.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Established and tracked quality department goals and objectives.
- Managed organization of all products, components, ingredients and packaging.
- Implemented new quality assurance and customer service standards.
Packaging Operator Lead
2 Years- Complete proficiency in facility wide machine operation
- Responsible for startup/shutdown of packaging line equipment
- Responsible for cleaning of packaging line equipment
- Has chemical safety training
- Has forklift certification
- Established standard operating procedures/work instructions
- Responsible for training new packaging employees/ yearly retraining
- Responsible for carbonation level in product/ hourly quality testing
- Responsible for completion of all relevant paperwork/documentation and QR codes relevant to packaging line runs or cleaning
- Good documentation practices certification
- Takes responsibility for production supervisor in the event of absence
- Basic computer software knowledge
- Assists the maintenance team with troubleshooting and basic maintenance
- Preforms equipment changeovers to meet product specifications
- Assisted with quality and production process improvements to support new packaging initiatives.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Monitored team work performance and elevated production or personnel issues to management.
Senior Customer Service Representative
3 Years 4 Months- Promoted customer loyalty by delivering exceptional service to handle questions, complaints and coupon issues.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Provided elevated customer experience to generate loyal clientèle.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Machine Operator
1 Year 7 Months- Set up and operated various machine tools to produce precision parts, maintaining awareness of approximate job completion times.
- Maintained good housekeeping practices on machines and within work area, complying with all company and safety rules and regulations.
- Monitored machine operation and diagnosed malfunctions.
- Responsible for achieving production requirements.
- Collated components for assembly.
- Ensured that all health and safety guidelines were followed.
Tree Trimmer
1 Year 3 Months- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
- Organized materials, tools and equipment to supply team members.
- Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws.
- Maintained positive relationships with all customers.
- Consistently worked extended hours to meet project deadlines.
Courtesy Clerk
2 Years 4 Months- Answered customer questions with friendly and knowledgeable responses.
- Helped customers take merchandise out of the store and loaded items into vehicles.
- Returned unwanted items to correct store locations and placed in an attractive manner.
- Bagged customer items in an efficient manner using proper techniques to protect delicate items and separate different groups of merchandise.
Education
Highschool Diploma
Skills
Team building oriented
Skilled problem solver
Computer literate
Strong interpersonal skills
Heavy Equipment Operation
Knowledge of quality systems
Staff training and development
Employee supervision
Maintenance Planning
Manufacturing Management
Equipment monitoring
Strong leadership abilities
Certification
- OSHA certified Forklift Trainer (Class 1-7) until 3/25.
Timeline
Production Manager
French Broad Cannabis
12.2021 - CurrentRead More
Quality Assurance Supervisor
French Broad Cannabis
06.2021 - 12.2021Read More
Packaging Operator Lead
Bold Rock Hard Cider
06.2019 - 06.2021Read More
Senior Customer Service Representative
CVScaremark
02.2016 - 06.2019Read More
Machine Operator
Meritor Inc
04.2015 - 11.2016Read More
Tree Trimmer
ATS - Ariel Tree Specialist And Stump Grinding Service
10.2014 - 01.2016Read More
Courtesy Clerk
Bi-Lo Super Market
05.2012 - 09.2014Read More
North Henderson High School
Highschool Diploma
Read More