TYSON KENNEMER
SLC,Utah
Summary
Results-driven retail and restaurant manager with 20+ years of experience leading teams of up to 30 employees. Strong track record in enhancing customer experience, improving operational efficiency, and increasing sales. Successfully boosted Google review ratings from 2.5 to 4.5 stars. Skilled in team training, safety compliance, and strategic scheduling to create a positive and productive environment that customers and employees look forward to.
Overview
15
15
years of professional experience
Work History
Senior Assistant Store Manager
Office Depot/Office Max
03.2019 - Current
- As a Senior Assistant Store Manager at Office Depot/Office Max, I am responsible for assisting the store manager in daily operations and ensuring a positive customer experience
- I supervise, schedule, and train a team of 30 employees, manage inventory and merchandising, and help to drive sales and meet financial goals
Assistant General Manager
Little Caesars
01.2018 - 03.2019
- As the Assistant General Manager at Little Caesars, I was responsible for overseeing daily operations and managing a team of employees
- I worked closely with the General Manager to ensure that all aspects of the restaurant ran smoothly and efficiently
- My role also involved providing exceptional customer service and maintaining high standards of quality for our products
Guest Services Ambassador
Portland Trail Blazers
08.2014 - 01.2018
- As a Guest Services Ambassador for the Portland Trail Blazers, I provided exceptional customer service at the Moda Center, ensuring a welcoming and enjoyable experience for guests
- My role involved addressing inquiries, resolving concerns, and fostering a positive environment
- This experience strengthened my communication, problem-solving, and hospitality skills
Store Manager
Sunglass Hut
11.2009 - 08.2011
- As the Store Manager at Sunglass Hut, I led a team of 15 employees and managed all aspects of the store's operations
- My responsibilities included hiring and training new staff, creating and implementing sales strategies, and ensuring excellent customer service
- Additionally, I was responsible for inventory management, visual merchandising, and achieving sales targets
Skills
- Team leadership and coaching
- Store operations
- Customer service and engagement
- Outstanding communication skills
Timeline
Senior Assistant Store Manager
Office Depot/Office Max
03.2019 - Current
Assistant General Manager
Little Caesars
01.2018 - 03.2019
Guest Services Ambassador
Portland Trail Blazers
08.2014 - 01.2018
Store Manager
Sunglass Hut
11.2009 - 08.2011
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