Tyson Nguyen
Annandale,VA
Summary
Organized and attentive Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
1
1
year of professional experience
Work History
Host
Kreole
Fairfax, VA
11.2023 - Current
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted guests upon arrival and provided them with menus.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Answered phones promptly to record and confirm reservations.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Cashier, Boba Barista, Shave Ice Cream Maker
Snocream
Annandale, VA
11.2022 - 11.2023
- Answered phone calls to assist customers with questions.
- Greeted customers and answered any questions they had about the menu. Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils. Also restocked supplies such as straws, cups, and napkins for the barista station.
- Accepted cash and credit card payments, issued receipts and provided change. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Issued receipts, refunds, credits or change due to customers. Processed returns and exchanges of merchandise in accordance with store policies.
- Helped customers find specific products, answered questions, and offered product advice. Prepared and served hot or cold beverages.
Education
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA12-2025
High School Diploma -
Annandale High School
Annandale, VA06-2023
Skills
- Team Collaboration
- Telephone Reception
- Server Support
- Reservations Management
- Strong Work Ethic
- Order Taking
Timeline
Host
Kreole
11.2023 - Current
Cashier, Boba Barista, Shave Ice Cream Maker
Snocream
11.2022 - 11.2023
Associate of Science - Information Technology
Northern Virginia Community College
High School Diploma -
Annandale High School
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