Tyson Plucar
Des Moines,IA
Summary
Detail-oriented guest service professional with expertise in maintaining organized displays and promoting positive team dynamics. Proven track record of achieving daily objectives while enhancing customer experiences through effective problem-solving and communication skills.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
Work History
Guest Service Team Member
Kwik Star
Altoona, Iowa
08.2023 - Current
- Ensured guests' expectations were met or exceeded during store visits.
- Cared for coworkers to maintain a positive work environment.
- Collaborated with team members to address customer issues effectively.
- Maintained clean and organized displays for optimal product presentation.
- Assisted customers with inquiries and provided tailored recommendations.
- Restocked merchandise and maintained organized displays throughout the store.
- Participated in training sessions conducted by supervisors on new procedures or protocols.
Guest Service Team Member
Kwik Star
Altoona, IA
09.2022 - 07.2023
- Provided exceptional customer service in a fast-paced convenience store environment.
- Assisted customers with product selection and addressed inquiries promptly.
- Maintained cleanliness and organization of store shelves and displays.
- Restocked inventory to ensure product availability for customers.
- Collaborated with team members to improve customer experience.
- Handled customer complaints professionally, seeking solutions to enhance satisfaction.
Education
Bondurant Farrar Community High School
Bondurant, IASkills
Multitasking skills
Guest and coworker relations
Team goal setting
Organizational efficiency
Daily goal achievement
Safety management
Customer service and satisfaction
Visual merchandising
Inventory management
Product knowledge
Customer relationship management
Sales techniques
Team collaboration
Effective communication
Problem solving
Accomplishments
Was selected out of 50 students to be apart of a high school construction project, building a house in the community.
Timeline
Guest Service Team Member
Kwik Star
08.2023 - Current
Guest Service Team Member
Kwik Star
09.2022 - 07.2023
Bondurant Farrar Community High School