Talulla McCormick
Hellertown,PA
Summary
Customer-focused professional with background as Guest Service Team Member. Possess strong knowledge of hospitality industry and commitment to outstanding guest service. Strengths include multitasking, problem-solving, and effective communication skills. Demonstrated ability in fostering positive relationships with guests and team members alike while maintaining high levels of guest satisfaction.
Overview
2
2
years of professional experience
Work History
Guest Service Team Member
The Fresh Market
Hellertown, Pennsylvania
05.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Babysitter
Personal Employer
Hellertown , Pennsylvania
06.2023 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Administering medication when needed according to parent instructions.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Restaurant Hostess
The Hellertown Diner
Hellertown, Pennsylvania
03.2023 - 04.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
Education
Saucon Valley Senior High School
Hellertown, PA06-2026
Skills
- Customer Service
- Computer Skills
- Product Sales
- Flexible Schedule
- Cash handling experience
Timeline
Guest Service Team Member
The Fresh Market
05.2024 - Current
Babysitter
Personal Employer
06.2023 - Current
Restaurant Hostess
The Hellertown Diner
03.2023 - 04.2023
Saucon Valley Senior High School