Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Siena De Tuerk

819 Walnut Street, State College ,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Guest Service Team Member

Target
State College, Pennsylvania
04.2021 - Current
  • Resolved guest complaints and concerns with empathy and professionalism.
  • Assisted guests with product inquiries and service requests.
  • Train new team members to ensure the front of the store runs smoothly.
  • Respond to customer inquiries via telephone, email, or in person throughout the day.
  • Close registers, and ensure the store is empty at the end of each shift with the Closing Team Lead.

Babysitting

Parents Of Children
State College, Pennsylvania
01.2015 - Current
  • Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
  • Organizing arts and crafts together for children to complete.
  • Preparing meals, including those for children with severe allergies.
  • Demonstrating strong problem-solving skills, resolving issues efficiently, and effectively.

Intern

Easterly Parkway
State College, Pennsylvania
01.2024 - 05.2024
  • Conducted individual counseling sessions to support students' emotional needs.
  • Helped develop safety plans tailored to student goals and challenges.
  • Collaborated with the Multi-Tiered Systems of Support team to coordinate comprehensive care.
  • Assisted in crisis intervention support during emergency situations.

Dance Teacher

Dance Academy Of State College
State College, Pennsylvania
07.2016 - 07.2020
  • Created a positive classroom environment to encourage student participation and creativity.
  • Collaborated with parents to discuss student progress and address concerns.
  • Assessed student skills and provided constructive feedback for improvement.
  • Developed choreography for group routines and solo performances for competitions and recitals.
  • Assessed student progress through observation and feedback during class sessions.

Education

Bachelor of Science - Rehabilitation And Human Services

The Pennsylvania State University
University Park, PA
05-2024

Skills

  • Customer service
  • Training coordination
  • Team collaboration
  • Problem solving
  • Time management
  • Communication skills

Accomplishments

  • Deans List, Fall 2020-Spring 2024

Certification

Stewards of Children Training (September 2021)

  • Darkness to Light, End Child Sexual Abuse

The National Child Traumatic Stress
Network (November 2022)

  • Family resilience

Mandated Reporter (January 2022)

Timeline

Intern

Easterly Parkway
01.2024 - 05.2024

Guest Service Team Member

Target
04.2021 - Current

Dance Teacher

Dance Academy Of State College
07.2016 - 07.2020

Babysitting

Parents Of Children
01.2015 - Current

Bachelor of Science - Rehabilitation And Human Services

The Pennsylvania State University

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