Tyson Sporbert
Grand Forks
Summary
Dynamic banking professional with a proven track record at United Valley Bank, excelling in cash handling and customer service. Adept at resolving conflicts and enhancing customer satisfaction through effective communication. Skilled in utilizing banking software to manage financial transactions, ensuring accuracy and security while fostering a welcoming environment.
Overview
4
4
years of professional experience
Work History
Blackjack Dealer
Development Homes.inc
Grand Forks
12.2025 - Current
- Dealt cards to players while adhering to game rules and procedures.
- Managed player interactions and provided excellent customer service at the table.
- Monitored game integrity and identified any irregularities during play.
- Calculated payouts accurately based on game outcomes during play sessions.
- Followed cash handling procedures for managing chips and player transactions.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
Bus Para
Valley Bus
Grand Forks
11.2025 - Current
- Facilitated communication between students, parents, and educators effectively.
- Implemented behavioral strategies to promote positive student engagement.
- Participated in professional development workshops to enhance support skills.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
Bank Teller
United Valley Bank
Grand Forks
03.2025 - 09.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and balance checks.
- Handled cash transactions following company policies and procedures.
- Collaborated with team members to ensure smooth daily operations.
- Resolved minor customer complaints professionally and calmly.
- Utilized banking software to manage customer accounts effectively.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Explained bank services, financial products and applicable fees to customers.
Customer Service Representative
Choice Health and Fitness
Grand Forks
02.2023 - 12.2024
- Assisted members with inquiries and provided information about fitness programs.
- Managed member accounts and updated personal information in the system.
- Resolved customer complaints with empathy and effective communication techniques.
- Collaborated with team members to ensure smooth daily operations at the front desk.
- Maintained cleanliness and organization of the reception area for a welcoming environment.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Ice Rink Attendant
Grand Forks Park District
Grand Forks
12.2023 - 03.2024
- Assisted patrons with skate rentals and provided safety equipment instructions.
- Monitored rink conditions to ensure a safe environment for all visitors.
- Instructed guests on proper skating techniques and rink rules for safety compliance.
- Collaborated with team members to maintain facility cleanliness and organization.
- Conducted routine inspections of equipment, reporting maintenance needs promptly.
- Greeted customers and provided excellent customer service.
Assembly Line Worker
PS Industries
Grand Forks
04.2022 - 12.2022
- Operated machinery to assemble products efficiently and accurately.
- Inspected components for quality control before assembly.
- Coordinated with team members to maintain a smooth workflow.
- Followed safety protocols to ensure a safe working environment.
- Monitored inventory levels and reported shortages to supervisors promptly.
- Collaborated with quality assurance teams to resolve product issues quickly.
- Worked quickly and efficiently while maintaining high standards of quality control.
Education
Some College (No Degree) - Finance
University of North Dakota
Grand Forks, NDSkills
- Customer service
- Cash handling
- Banking software
- Financial transactions
- Problem resolution
- Communication skills
- Conflict resolution
- Teller support
- Time management
- Decision-making
- Money management
- Account updating
Accomplishments
- While I was enrolled as a Biomedical engineering student I wrote a peer and expert reviewed paper that was accepted into a national conference for under graduate research. I then presented what I had found to peers and field experts a like.
Timeline
Blackjack Dealer
Development Homes.inc
12.2025 - Current
Bus Para
Valley Bus
11.2025 - Current
Bank Teller
United Valley Bank
03.2025 - 09.2025
Ice Rink Attendant
Grand Forks Park District
12.2023 - 03.2024
Customer Service Representative
Choice Health and Fitness
02.2023 - 12.2024
Assembly Line Worker
PS Industries
04.2022 - 12.2022
Some College (No Degree) - Finance
University of North Dakota