Tyson Veach
De Witt,IA
Summary
IT professional experienced in developing innovative technology solutions, including AI chatbot development, and user experience design. Demonstrated leadership and adaptability, with a commitment to improving technology interfaces. Currently expanding technical proficiency and support skills as an IT Help Desk Technician.
Overview
3
3
years of professional experience
Work History
IT Help Desk Technician
Joe Simpson
Normal, Illinois
10.2024 - Current
- Assist professors, staff, and students in figuring out their technical issues.
- Learn software for smooth operation.
IT Intern
Mike Hayward (CTO)
Maquoketa, Iowa
06.2025 - 07.2025
- Create an Employee Onboarding Agent using copilot studio and other Microsoft 365 tools.
- Learn about the operations of Banks
- Collaborated with developers to test new applications and features.
UX Design Internship
Maquoketa
Maquoketa, USA
06.2022 - 08.2022
- In this job we worked with large companies to enhance their websites to make it easier for people to navigate.
- In some cases we remade what they currently had, then pitched it to them at the end of the internship.
Education
Bachelor of Computer Science - Computer And Information Sciences
Illinois State University
Normal, IL05-2027
Skills
- Leadership
- Problem Solver
- Quick Learner
- Copilot, Microsoft 365
- AI chatbot development
- Software Development
- User experience design
- Project Management
- Communication Skills
Coursework
- Relevant coursework: Software Development, User Interface Design, Artificial Intelligence
Projects: Developed a user-friendly chatbot as part of a team project
Timeline
IT Intern
Mike Hayward (CTO)
06.2025 - 07.2025
IT Help Desk Technician
Joe Simpson
10.2024 - Current
UX Design Internship
Maquoketa
06.2022 - 08.2022
Bachelor of Computer Science - Computer And Information Sciences
Illinois State University
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