Tyson Wright
Las Vegas,NV
Summary
Over 10 years of retail experience with 5 years in management roles. Proven track record of driving sales growth and enhancing customer satisfaction. Skilled in team leadership, inventory management, and operational efficiency. Committed to contributing to organizational success and fostering a positive work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Care Specialist/ inventory agent
Green Thumb Industries
Las Vegas, USA
11.2021 - Current
- Engage with and assist patient's in a customer-facing, intimate retail environment
- Play an active part in patients education on products, methods of consumption, and safety as part of patient interaction
- Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs. Responsible for remaining up to date on product knowledge.
- Promote a work environment that is positive, communicative, patient and/or customer-oriented
- Assist in verifying order deliveries for accuracy
- Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
- Ensure local and state cannabis regulations are properly enforced and upheld
- Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
- Maintenance of hard copy files as required
- Follow security measures and safety compliance procedures
Store Manager
Pit stop oil company
Henderson, USA
12.2014 - 12.2021
- Stocked merchandise efficiently to ensure customer accessibility and store organization.
- Trained and mentored staff on customer service and sales techniques.
- Managed daily store operations and ensured compliance with safety standards.
- Oversaw inventory management, including ordering and restocking supplies.
- Maintained cleanliness standards to promote a welcoming shopping environment.
- Engaged with customers to deliver personalized service and assistance.
- Executed register duties accurately, enhancing transaction efficiency.
- Managed overnight staff responsibilities successfully, leading to increased task delegation.
Guest Experience
M&M's World
Las Vegas, USA
12.2012 - 09.2013
- Make sure the guest have a great experience during their visit, manage register, follow food safety guidelines to ensure the candy is not contaminated.
CRD Agent
Apac Customer Service
Las Vegas, USA
11.2012 - 04.2013
- Authorization of coverage for medication
- Ability to handle customers over phone
Sales Associate
Macy's
Las Vegas, USA
10.2011 - 11.2012
- Sales Merchandise
- Keep work area clean
- Stay updated on latest fashion trends
- Ability to carry up to 50 lbs
- Scored in the top of my department on scorecards.
Overnight Stocker
Wal-Mart
Napa, USA
09.2010 - 07.2011
- Stocked shelves at 60 cases per hour
- Use equipment such as pallet jack, trash compactor, and Gemini.
- Perform excellent customer service.
- Moved to team lead after 6 months of work.
- Trusted to handle own area
Education
High School Diploma -
Vallejo High School
Vallejo, CA01.2009
Skills
- Cash handling and register management
- Customer relationship management
- Product knowledge
- Team leadership
- Time management
- Conflict resolution
- Food preparation and safety
- Retail and store management
- Inventory control and merchandising
- Sales and operations management
- Profit and loss oversight
- Recruiting and staffing
- Customer service excellence
- Supervision and team leadership
- Banquet and event coordination
Certification
Driver's License
Willing To Relocate
- Las Vegas, NV
- Henderson, NV
Personal Information
Authorized To Work: US
Timeline
Personal Care Specialist/ inventory agent
Green Thumb Industries
11.2021 - Current
Store Manager
Pit stop oil company
12.2014 - 12.2021
Guest Experience
M&M's World
12.2012 - 09.2013
CRD Agent
Apac Customer Service
11.2012 - 04.2013
Sales Associate
Macy's
10.2011 - 11.2012
Overnight Stocker
Wal-Mart
09.2010 - 07.2011
High School Diploma -
Vallejo High School