TyTia Eddie
Tampa
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
5
5
years of professional experience
Work History
Behavior Health Technician
Gracepoint Wellness
Tampa, FL
10.2024 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Nail Technician
Self Employed Services
Tampa, FL
03.2020 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Administrative Assistant
Tampa General Hospital
Tampa, FL
12.2022 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Armwood Senior Highschool
Tampa, FLMedical Assistant Program -
Cambridge College of Healthcare & Technology
Orlando, FL06.2025
Skills
- Professional boundaries
- Self-awareness
- Security procedures
- Documentation skills
- First aid and CPR
- Clinical documentation
- Patient safety management
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Detail-orientated
- HIPAA compliance
- Customer service
- Patient scheduling
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Phlebotomy
- Data entry
- Phlebotomy techniques
- Laboratory specimen collection
- Appointment setting
- Sterilization techniques
Timeline
Behavior Health Technician
Gracepoint Wellness
10.2024 - Current
Administrative Assistant
Tampa General Hospital
12.2022 - 04.2024
Nail Technician
Self Employed Services
03.2020 - Current
High School Diploma -
Armwood Senior Highschool
Medical Assistant Program -
Cambridge College of Healthcare & Technology
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