Tytiana Buchanan
Pell City,AL
Summary
Adept at fostering team collaboration and enhancing productivity. Skilled in data entry and customer service, my expertise in streamlining processes and improving efficiency has consistently led to positive outcomes in fast-paced environments.
Overview
1
1
Certification
Work History
Plant Administrator
US Brick Holding
- Developed comprehensive training programs for new hires, contributing to higher retention rates and improved productivity.
- Assisted with special projects as needed, providing valuable insights and expert knowledge to ensure successful outcomes for plant-related initiatives.
- Played a key role in achieving regulatory compliance by staying current on industry standards and updating internal procedures accordingly.
- Implemented quality control measures that led to a reduction in product defects and customer complaints.
- Improved plant efficiency by streamlining administrative processes and implementing new systems.
- Fostered a positive work environment by recognizing and rewarding employee achievements, promoting teamwork and collaboration, and maintaining open lines of communication across the organization.
- Streamlined document management processes, resulting in increased accuracy and reduced time spent on data entry tasks.
- Supported plant operations by maintaining accurate records of production data and inventory levels.
Optician
Vision First Eye Center
- Identified and resolved patient concerns related to eyewear and vision correction.
- Instructed patients on proper care and usage of contact lenses and eyewear.
- Utilized electronic medical records software to document patient interactions and manage inventory.
- Operated pupilometers to measure patients' pupillary distance for lens customization.
- Used lensometers to verify prescriptions and ensure accurate lens fitting.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
RBT
Glenwood
- Implemented instructional activities to promote skill acquisition.
- Shared observations with supervisors to enhance treatment plans.
- Supported clients in practicing daily living skills to boost independence.
- Communicated regularly with families to provide updates on progress.
- Conducted regular observations for identifying triggers and developing strategies.
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Promoted socialization and peer interaction with group activities and play-based learning.
- Improved communication skills in autistic children by utilizing evidence-based practices.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
Education
Diploma -
Shades Valley High School
Irondale AL05.2019
Skills
- Customer service
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Excel spreadsheets
- Strong problem solver
Certification
Registered Behavior Technician
CPR
Languages
Spanish
Native or Bilingual
Timeline
Plant Administrator
US Brick Holding
Optician
Vision First Eye Center
RBT
Glenwood
Diploma -
Shades Valley High School
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