Ty’Tiana Clay
Bryan,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Leasing Professional
Greystar
Bryan, TX
02.2023 - Current
- Assisted prospective tenants in locating available rental units that met their criteria.
- Developed and maintained positive relationships with tenants, vendors, and contractors.
- Organized and conducted weekly apartment tours for prospective tenants.
- Resolved tenant complaints promptly and professionally in accordance with company policies and procedures.
- Provided ongoing customer service support to existing tenants regarding maintenance requests or other issues.
Team Member
Whataburger
Bryan, TX
08.2022 - 01.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Attendant
Suds and Duds
Bryan, TX
08.2021 - 07.2022
- Greeted customers, answered their questions and provided them with assistance.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Handled various cleaning duties to keep common areas neat and organized.
- Maintained cleanliness, neatness and organization of customer areas.
Team Member
Whatabuger
Bryan, TX
11.2020 - 07.2021
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
Education
High School Diploma -
Travis B Bryan High School
Bryan, TX05-2022
Skills
- Telephone and email etiquette
- Fair housing policies
- Event Planning
- Property amenities
- Customer Service
- Relationship Building
- Property tours and inspections
- Sales Techniques
- Leasing and sales
Timeline
Leasing Professional
Greystar
02.2023 - Current
Team Member
Whataburger
08.2022 - 01.2023
Attendant
Suds and Duds
08.2021 - 07.2022
Team Member
Whatabuger
11.2020 - 07.2021
High School Diploma -
Travis B Bryan High School