Tytiana Lee
Milwaukee,WI
Summary
Health Unit Coordinators with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Health Unit Coordinator
Froedtert Hospital
Milwaukee, WI
12.2023 - Current
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Organized patient records, charts, and other documents in an orderly manner.
- Assisted with scheduling appointments for patients and doctors.
- Prepared new patient files by entering demographic information into a computer system.
- Greeted visitors and directed them to the proper area of the office.
- Verified insurance coverage prior to patient visits.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Conducted quality assurance checks on all patient records for accuracy and completeness.
- Entered medication orders into the pharmacy system accurately and timely.
- Assisted with orienting new employees to departmental procedures.
- Updated patient information in electronic systems according to established policies and procedures.
- Performed clerical tasks such as typing letters, memos, reports., as requested by management.
- Provided customer service assistance to patients who had questions or concerns about their care plans.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Linen Assistant
Froedtert Hospital
Milwaukee, WI
09.2022 - 12.2023
- Maintained stock inventory of linens and other supplies.
- Checked all linen for tears or stains before placing in storage.
- Assisted with loading and unloading laundry from delivery trucks.
- Monitored the quality of products to ensure they meet standards.
- Replenished items such as towels, sheets and blankets as needed.
- Processed orders for special events and banquets according to customer specifications.
- Ensured that damaged or soiled linens were discarded appropriately.
- Verified accuracy of invoices against received product quantities.
- Managed the rotation of stock to ensure freshness of products.
- Supported housekeeping staff with additional linen needs during peak times.
- Provided assistance in maintaining a safe work environment through compliance with company policies and procedures.
Shift Leader
Taco Bell
Wauwatosa, WI
04.2021 - 07.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Education
High School Diploma -
Milwaukee Job Corps
Milwaukee, WI06-2022
Skills
- Process Improvements
- Progress Monitoring
- Supply Restocking
- Interdepartmental Coordination
- Records Management
- Stress management techniques
- Process improvement strategies
- Critical thinking abilities
- Medical Records Management
- Medical terminology proficiency
- Professionalism and Ethics
- Training and Mentoring Abilities
- Quality Assurance Practices
- HIPAA Compliance Understanding
- Employee Supervision
- Epic Systems
- Critical Thinking
- Risk Management
- Time management abilities
- Analytical Skills
- Problem-Solving
Affiliations
- I am a Nail Tech also and i love to so off my creativity in that field.
- I enjoy Roller Skating and hanging out with friends.
References
References available upon request.
Timeline
Health Unit Coordinator
Froedtert Hospital
12.2023 - Current
Linen Assistant
Froedtert Hospital
09.2022 - 12.2023
Shift Leader
Taco Bell
04.2021 - 07.2022
High School Diploma -
Milwaukee Job Corps
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