Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Tyus Maldonado Hopkins

North Las Vegas

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Feature Lead

2K Vegas
Las Vegas
11.2024 - Current
  • Maintain guidance alongside other leaders of a team of 40+ at peak to ensure the quality of yearly feature releases
  • Lead role in providing the qualitative feedback for key revenue generating features
  • Identify and resolve technical roadblocks, collaborating with the team to find effective solutions.
  • Cultivate a positive and collaborative team culture, fostering open communication and increasing team productivity

Associate Lead

2K Vegas
Las Vegas
01.2023 - 11.2024
  • Manage and assist a team of 9+ to correlate goals, set work plans, schedules, and day to day tasks core problems and determined key strategies for investigating and remediating concerns.
  • Track and report the statistics and outcomes of all tests and other necessary information
  • Update and create checklists in order to complete daily tasks and deliver reports

Core Cx Tester

2K Vegas
Las Vegas
05.2021 - 12.2022
  • Interacted with customers and agents to assist in gaining insight, defining goals and planning action to achieve effective service for customers.
  • Identified psychological, emotional, or behavioral patterns within immediate teammates in order to maintain team morale
  • Updated and processed reports to access various in-game issues
  • Defined core problems and determined key strategies for investigating and remediating concerns.

Production Assistant

VSiN
Las Vegas
09.2020 - 05.2021
  • Video editing
  • Updated and studied statistics and odds through varying sports on spreadsheets.
  • Social Media Management – posted to Twitter and Facebook to increase fan engagement

Education

Some College (No Degree) - Sports Journalism

University of Nevada - Las Vegas
Las Vegas, Nevada

Skills

  • Team building and leadership
  • Problem resolution
  • Communication skills
  • Customer service
  • Microsoft Office and Google Sheets proficiency
  • Social media management
  • Creative media production
  • Project management
  • Feature development
  • Data analysis
  • Strategic planning
  • Performance metrics analysis
  • Scheduling software expertise

Certification

  • CPR/First Aid Certified
  • CPT - Certified Personal Trainer
  • CSCS - Certified Strength and Conditioning Specialist

References

References available upon request.

Timeline

Feature Lead

2K Vegas
11.2024 - Current

Associate Lead

2K Vegas
01.2023 - 11.2024

Core Cx Tester

2K Vegas
05.2021 - 12.2022

Production Assistant

VSiN
09.2020 - 05.2021

Some College (No Degree) - Sports Journalism

University of Nevada - Las Vegas

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