Summary
Work History
Education
Skills
Timeline
Generic

Tywana Moore

Hartford ,CT

Summary

Assisted customers with inquiries and resolved issues effectively. Supported administrative tasks to enhance office efficiency. Provided compassionate care as a certified nursing assistant for over 25 years

Work History

Med Tech

Covenant Living of Cromwell
2020 - 2025
  • Conducted thorough medication observations to ensure patient safety and compliance.
  • Organized and maintained patient charts for efficient admission and discharge processes.
  • Monitored blood pressure and glucose levels to support patient health management. Assisted healthcare professionals in tracking vital signs for timely interventions. Provided accurate data collection to facilitate effective treatment plans.
  • Executed patient charting processes utilizing electronic health record systems.
  • Facilitated assistance with activities of daily living (ADLs) to enhance client independence.
  • Executed light housekeeping duties to maintain cleanliness and organization in living spaces.
  • Ensured maintenance of clean and safe environments for optimal operations.

Med Tech/cna

Farmington Station
2020 - 2023
  • Conducted thorough medication observations to ensure patient safety and compliance.
  • Facilitated shower assistance to enhance personal hygiene and comfort.
  • Facilitated bedtime routines to ensure a smooth transition to sleep.
  • Oversaw operations within dementia locked unit to ensure patient safety and well-being.
  • Documented patient information accurately to support healthcare teams in delivering quality care. Assisted in maintaining organized patient records to facilitate efficient access to medical histories. Contributed to the overall improvement of patient care through diligent charting practices.
  • Managed inventory levels and ensured timely stock supply replenishment.

Legal clerk-Credit & Collection

Northeast Utilities
  • Filing and pulling client files
  • Directed calls and correspondence to appropriate individuals and departments
  • Investigated and resolved customer inquiries and complaints in a timely emphatic manner
  • Customer support and administrative tasks in high call volume and face paced environment

Front Desk Receptionist

The New Britain Chamber of commerce
  • Politely assisted customers in person and via telephone
  • Typing, filing , bulk mailings and photo copies
  • Organized forms and prepared correspondence and reports
  • Set up appointments, schedule luncheon and banquets

Education

Certificate - Certified Nursing Assistant, Business Word Processing

Tunxis Community College, Greater Hartford Community College, The Salter School

Skills

  • MS Windows Proficient
  • Exceptional customer service
  • Multi-line telephone
  • Creative problem solver
  • Epic

Timeline

Legal clerk-Credit & Collection

Northeast Utilities

Front Desk Receptionist

The New Britain Chamber of commerce

Certificate - Certified Nursing Assistant, Business Word Processing

Tunxis Community College, Greater Hartford Community College, The Salter School

Med Tech

Covenant Living of Cromwell
2020 - 2025

Med Tech/cna

Farmington Station
2020 - 2023
Tywana Moore