Tywhuan Bentley
Summary
Compassionate and dedicated professional with experience in behavioral health, case management, and social services. Adept at assessing client needs, developing care plans, and collaborating with interdisciplinary teams to improve outcomes. Strong background in psychology and human services with a proven ability to provide support, guidance, and advocacy for diverse populations. Experienced in data analysis, documentation, and compliance with state and federal regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Revenue Specialist
Department of Revenues
01.2025 - Current
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Medical Billing and Coding Capstone (100 - Case Senior Project)
Florida Technical College
10.2024 - Current
- Abstract information from medical records and assign standard codes using CPT and ICD-10-CM
- Simulation experience on in and out patient coding procedures for all areas of CPT Manual
- Analyzed patient health records to identify principal or first listed and secondary diagnoses
- Demonstrate the ability to assign Diagnosis Related Groups (DRGs)
- Simulation experience on billing for any durable medical supplies using HCPCS Manual
Boatswain's Mate
U.S. Navy Active Duty
01.2019 - 11.2024
- Works effectively without supervision and as a team member to meet goals and objectives
- Create, maintain and audit personnel records of military members
- Conduct interviews to determine individual interests and qualifications
- Follows policies, procedures, and guidelines to consistently model and inspire high levels of integrity
- Knowledgeable in various trades in an exceptionally diverse field, which includes healthcare duties, damage control, maintenance, and anti-terrorism
Behavior Technician
River Region Human Services
01.2023 - 07.2023
- Identified patient's physical care and comfort needs
- Collected data through observation and organized group activities
- Performed ongoing observation of patient response to illness and treatment
- Performed basics nursing procedures as required including bathing, feeding, temperature, pulse, respiration, blood pressure, oral hygiene, etc
- Participated in providing a therapeutic environment through acceptance of patient behavior and guidance toward socially acceptable behavior
- Assisted with the treatment of mental health conditions for patients under the direction of a psychiatrist or registered nurse
Education
Bachelors of Art - Psychology
Souther New Hampshire University
Manchester, NH03.2025
Medical Billing and Coding Specialist - Diploma -
Florida Technical College
DeLand, FL10.2024
Associate of Science - Health and Human Services
Ultimate Medical Academy
Clearwater, FL10.2022
Skills
- Customer Service
- Flexible/Adaptable
- Training/Development
- Problem Solver
- Time Management
- Team Player/Goal Oriented
- Medical Terminology/Phone Etiquette
- Proficient in MS Office
- Proficient in Excel
- Proficient in PowerPoint
- Data Entry
- Great Communicator
- Microsoft Excel expertise
- Data collection
- Strong communication skills
- Social skills development
- Account monitoring
- HIPAA compliance expertise
Certification
- National Certified Insurance and Coding Specialist (NCICS), National Center for Competency Testing, 10/01/24
- American Red Cross Adult CPR/AED, HIPPA
Areas Of Knowledge
- CPT coding
- HCPCS Coding
- ICD-9-CM
- ICD-10 Coding
- EMR Utilizing Medisoft
- Medicare, Medicaid & TRICARE
- Health Insurance Verification
- +10 Years of Customer Service
- Front Desk/Receptionist Duties
Timeline
Revenue Specialist
Department of Revenues
01.2025 - Current
Medical Billing and Coding Capstone (100 - Case Senior Project)
Florida Technical College
10.2024 - Current
Behavior Technician
River Region Human Services
01.2023 - 07.2023
Boatswain's Mate
U.S. Navy Active Duty
01.2019 - 11.2024
Medical Billing and Coding Specialist - Diploma -
Florida Technical College
Bachelors of Art - Psychology
Souther New Hampshire University
Associate of Science - Health and Human Services
Ultimate Medical Academy
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