Tywhuan Bentley
Jacksonville,FL
Summary
Compassionate social work professional with experience supporting children, adolescents, and families through psychosocial assessment, care coordination, discharge planning, and community resource linkage. Background in behavioral health, case management, and interdisciplinary collaboration. Dedicated to promoting emotional well-being, continuity of care, and family-centered outcomes in pediatric settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Support Specialist
AMIkids Family Services
Jacksonville, FL
04.2025 - Current
- Conduct comprehensive psychosocial and family assessments to identify emotional, behavioral, and environmental needs of youth and caregivers.
- Develop and implement individualized treatment and service plans to support emotional well-being and optimal functioning.
- Coordinate community-based services and referrals, including behavioral health providers, educational supports, and social services.
- Provide psychoeducation and skills-based interventions to children and families navigating behavioral health challenges.
- Collaborate with multidisciplinary teams, including clinicians, case managers, and community partners, to ensure continuity of care.
- Maintain accurate, timely documentation in compliance with HIPAA and organizational standards.
- Full-Time
Revenue Specialist
Florida Department of Revenue
Jacksonville, FL
01.2025 - 04.2025
- Managed complex cases requiring resource coordination, problem resolution, and documentation review.
- Collaborated with internal and external partners to support service access and appropriate case outcomes.
- Demonstrated strong analytical, organizational, and communication skills relevant to utilization review and care coordination.
- Full-Time
Boatswain’s Mate
United States Navy (Active Duty)
01.2019 - 11.2024
- Led and supported diverse teams in high-stress environments while maintaining compliance with strict policies and procedures.
- Conducted interviews, maintained confidential records, and supported personnel well-being and readiness.
- Developed strong crisis response, teamwork, and leadership skills applicable to healthcare and behavioral health settings.
Behavior Technician
River Region Human Services
Jacksonville, FL
01.2023 - 07.2023
- Supported pediatric and adolescent patients in behavioral health settings under the supervision of licensed clinicians.
- Assisted with therapeutic interventions, monitored patient responses, and promoted emotional regulation and positive engagement.
- Maintained a safe, therapeutic environment while supporting individualized treatment goals.
- Communicated patient progress and concerns to nursing and clinical staff to support coordinated care.
- Part-Time
Education
Master of Social Work - Clinical
Florida State University
05.2028
Bachelor of Arts - Psychology
Southern New Hampshire University
05.2025
Associate of Science - Health & Human Services
Ultimate Medical Academy
10.2022
Skills
- Electronic Medical Records (EMR)
- Documentation & Case Notes
- Microsoft Office & Excel
- Medical & Behavioral Health Terminology
Certification
- HIPAA Compliance Training
- American Red Cross CPR/AED
- National Certified Insurance & Coding Specialist (NCICS)
CORE COMPETENCIES
- Psychosocial Assessments
- Pediatric & Family-Centered Care
- Discharge Planning & Transitions of Care
- Case Management & Care Coordination
- Community Resource Referrals
- Behavioral Health Support
- Utilization Review Support
- Crisis Intervention
- HIPAA Compliance & Documentation
- Interdisciplinary Team Collaboration
Timeline
Family Support Specialist
AMIkids Family Services
04.2025 - Current
Revenue Specialist
Florida Department of Revenue
01.2025 - 04.2025
Behavior Technician
River Region Human Services
01.2023 - 07.2023
Boatswain’s Mate
United States Navy (Active Duty)
01.2019 - 11.2024
Master of Social Work - Clinical
Florida State University
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Science - Health & Human Services
Ultimate Medical Academy