Tzipi Gelbart
Brooklyn,NY
Summary
Forward-thinking technical program manager dedicated to enhancing operational efficiency and customer satisfaction. Known for high productivity and efficiency in task completion. Skilled in AI integration, prompting techniques, innovation leadership, and customer support. Achieved significant cost reductions and process improvements while leading projects with major clients like HP and Dell.Eager to leverage my expertise to drive business success in my next role.
Overview
15
15
years of professional experience
Work History
AI For Productivity community lead
Intel
01.2023 - Current
- Managed global community for AI solution implementation and productivity enhancement.
- Designed and implemented a comprehensive AI training plan
- Managed Azure OpenAI environment for the creation and deployment of AI solutions.
Innovation Champion
Intel
01.2016 - Current
- Optimized resource allocation by analyzing budgets and strategic planning.
- Graduated iLeaders (Innovation Leaders) program at Intel, acquiring skills in facilitating ideation sessions and driving existing innovative ideas for increased success.
IOT Security Enablement Lead
Intel
01.2019 - 01.2021
- Worked with various teams, such as architects and engineering leads, to ensure the usability of features from design throughout the product lifecycle.
- Enabled customers to successfully launch IOT products, with focus on product security features.
- Identified architectural gaps, initiating feature changes and enhancements to enhance user experience.
Customer Enablement and debug Engineer, Debug Tools Lead
Intel
01.2011 - 01.2019
- Designed informative collaterals and delivered comprehensive training sessions to promote adoption of product features
- Developed and implemented tools to optimize work efficiency
- Root-caused customer security engine issues, shortening the turnaround time for issue handling.
Validation Engineer
ClickSoftware
01.2010 - 01.2011
- Validated a work management system.
Education
B.Sc. - Computer
Jerusalem College of Technology
12.2013
Skills
Manage end-to-end technical product solutions and ensure on-time delivery
Define roadmap and strategy
Clear communication and stakeholders engagement
AI prompting expert and Basic AI/ML RAG knowledge
Determine end-user needs, identify gaps, drive feature changes and enhancements
Drive ideation and innovation
Strong organizational and time management skills
Excellent listening skills and strong communicator
Quotes
- Miriam Engel (Current manager): "Tzipi, you are a key player in the team and a leader I can trust on getting things done in the best way. you expand your skills and ownership, assuming responsibility and getting efforts towards the last mile and results."
Timeline
AI For Productivity community lead
Intel
01.2023 - Current
IOT Security Enablement Lead
Intel
01.2019 - 01.2021
Innovation Champion
Intel
01.2016 - Current
Customer Enablement and debug Engineer, Debug Tools Lead
Intel
01.2011 - 01.2019
Validation Engineer
ClickSoftware
01.2010 - 01.2011
B.Sc. - Computer
Jerusalem College of Technology
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