T'Ziyah Fisher
Little Rock,AR
Summary
Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
911 Call Taker
City Of Little Rock
02.2022 - Current
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Provided on-the-job training and coaching to develop new dispatchers.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Directed responders using assigned mapping systems for timely emergency attendance.
CNA
Amberwood Health And Rehabilitation
10.2021 - 03.2022
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Delivered high-quality care to patients in hospital facility.
- Documented patient information and care activities in electronic health record.
- Supported needs of 15+ residents under long-term care.
Caregiver
Care Above All Care
12.2020 - 09.2021
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided compassionate and patient-focused care to cultivate well-being.
Detention Corporal
Saline County Sheriff's Office
06.2021 - 08.2021
- Supervised inmates during meals, recreation and other activities.
- Regularly conducted security and sanitation checks.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Supervised and controlled behavior of 70+ inmates.
Correctional Officer
Department Of Corrections
07.2020 - 12.2020
- Built solid relationships with staff and residents to keep institution safe and secure.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Enforced rules and regulations to maintain order among inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Sales Associate
Walmart
05.2019 - 01.2020
- Prioritized helping customers over completing other routine tasks in store.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Server
IHOP
03.2017 - 08.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
Cashier
Taco Bell
09.2016 - 08.2018
- Used POS system to enter orders, process payments and issue receipts.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Associate of Science - Psychology
Henderson State University
Arkadelphia, AR05.2020
Skills
- Prioritizing Calls
- Leadership
- Effective communication
- CPR Certified
- Reading Comprehension
- Computer-Aided Design (CAD)
- Verbal and Written Communication
- Patient Care Quality
- Patient-focused care
- Compassion and Empathy
- Observation Documentation
- Home Health Aide (HHA)
Timeline
911 Call Taker
City Of Little Rock
02.2022 - Current
CNA
Amberwood Health And Rehabilitation
10.2021 - 03.2022
Detention Corporal
Saline County Sheriff's Office
06.2021 - 08.2021
Caregiver
Care Above All Care
12.2020 - 09.2021
Correctional Officer
Department Of Corrections
07.2020 - 12.2020
Sales Associate
Walmart
05.2019 - 01.2020
Server
IHOP
03.2017 - 08.2018
Cashier
Taco Bell
09.2016 - 08.2018
Associate of Science - Psychology
Henderson State University
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