Alexus Smith
,PA
Summary
Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation.
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Overview
2026
2026
years of professional experience
Work History
Driver
Uber Partners
05 2021 - Current
- Complete routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Deliver goods and products to customer on time and in excellent condition.
- Achieve consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Generate consistent referrals and repeat business by providing friendly and fast service.
- Upholding high standards of professionalism and discretion when working with high-value clients.
- High standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Follow all relevant traffic laws and safety regulations.
- Communicate with customers to provide delivery updates and confirm delivery locations.
Professional Sales Representative
Comcast
10 2020 - 11 2024
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Unloaded, loaded and stocked merchandise.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted productivity by offering skilled administrative assistance and client support.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
Member Service Associate
The Salvation Army Kroc Center
10 2019 - 08 2020
- Responded to customer calls and emails to answer questions about products and services.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Maintained detailed knowledge of company offerings and industry trends to better serve member needs.
- Conducted regular audits of member information, maintaining up-to-date records and compliance with company policies.
- Contributed to membership growth by effectively marketing benefits and services to prospective clients.
- Developed strong rapport with clientele, leading to increased loyalty and trust in the organization''s services.
Information Technology Specialist
Allied Universal Security Services
09 2017 - 03 2019
- Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Recorded facts to prepare reports documenting incidents and activities.
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales & Support Generalist
Victoria’s Secret
07 2015 - 09 2016
- Processed product returns and assisted customers with other selections.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Team Captain Fit And Wellness
Kensington Heath Science
Bachelor Of Science - Visual Effects
The Los Angeles Film School
Skills
- Account Servicing
- Network Development
- Problem Solving Strength
- Performance Improvement
- Strategic Planning
- Customer Relations
- Interpersonal Communication Skills
- Revenue Generation
- Teamwork And Collaboration
- Flexible And Adaptable
- Excellent Communication
- Maintenance and Repair
- Dependable And Responsible
- Multitasking Abilities
- Good Telephone Etiquette
- Active Listening
- Analytical And Critical Thinking
- Organization And Time Management
Timeline
Driver
Uber Partners
05 2021 - Current
Professional Sales Representative
Comcast
10 2020 - 11 2024
Member Service Associate
The Salvation Army Kroc Center
10 2019 - 08 2020
Information Technology Specialist
Allied Universal Security Services
09 2017 - 03 2019
Sales & Support Generalist
Victoria’s Secret
07 2015 - 09 2016
Team Captain Fit And Wellness
Kensington Heath Science
Bachelor Of Science - Visual Effects
The Los Angeles Film School
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