Ubong P Ifum
Los Angeles,CA
Summary
Dedicated IT Support Technician with extensive experience providing technical and practical guidance to the Inglewood Unified School District. Proven ability to develop innovative troubleshooting techniques, execute high-quality repairs, and deliver reliable installation services. Skilled in repairing Windows and Mac systems to ensure optimal performance and user satisfaction. Committed to enhancing technology usability and supporting educational initiatives through effective IT solutions.
Overview
16
16
years of professional experience
Work History
IT Support Technician
LAUSD
Los Angeles, CA
05.2023 - Current
- Provided technical support for hardware and software issues, enhancing user satisfaction.
- Diagnosed and resolved network connectivity problems, ensuring minimal downtime for users.
- Collaborated with IT teams to implement system upgrades, improving overall performance and reliability.
- Trained staff on new technologies, fostering knowledge sharing and increased efficiency across departments.
Computer Technician
Perkins Productions
Los Angeles, CA
04.2021 - 12.2021
- Installed and maintained computer operating systems hardware and software packages
- Provided technical assistance resources on a regular basis
- Verified hardware and software for compatibility with company systems.
Campus Security Monitor
Clark County School District
Las Vegas, NV
08.2016 - 09.2017
- Under general supervision of school administration, maintaining a safe and secure school environment to assist in promoting student achievement.
House Suspension Aide
Clark County School District
Las Vegas, NV
01.2015 - 01.2016
- Takes daily attendance, distributes and collect class work papers, provide help for students with instructional materials provided by licensed teachers /professionals
- Compiles reports on students problems and behavior for licensed teachers/professionals
- Maintain discipline and encourages acceptable behavior
- Assists students with daily assignments.
Substitute Teacher/Substitute support staff
Clark County School District
Las Vegas, NV
01.2014 - 01.2015
- Aiding teachers to implement daily schedule and routine, leading activities, and ensuring safety and security of students through proper supervision.
Substitute Teacher/Substitute support staff
Clark County School District
Las Vegas, NV
01.2010 - 01.2013
- Aiding teachers to implement daily schedule and routine, leading activities, and ensuring safety and security of students through proper supervision.
Education
Bachelor of Science - Studies Sociology/Film
University of Nevada - Las Vegas
Las Vegas, NV12-2008
Skills
- Extensive computer installation and maintenance experience
- Strong familiarity with workstation setup and computer hardware and software applications
- Great skills in repairing peripheral computer equipment such modems printers and scanners
- Exceptional skills in installing and maintaining hardware and network cables
Timeline
IT Support Technician
LAUSD
05.2023 - Current
Computer Technician
Perkins Productions
04.2021 - 12.2021
Campus Security Monitor
Clark County School District
08.2016 - 09.2017
House Suspension Aide
Clark County School District
01.2015 - 01.2016
Substitute Teacher/Substitute support staff
Clark County School District
01.2014 - 01.2015
Substitute Teacher/Substitute support staff
Clark County School District
01.2010 - 01.2013
Bachelor of Science - Studies Sociology/Film
University of Nevada - Las Vegas
References
Paul Hernandez
Director, CCSD
HERNAPA@NV.CCSD.NET
(702)799-2939
ELizabeth Penuela
Assistant Principle, LAUSD
epenuela@lausd.net
(310)664-5888
Ashley Perkins
CEO, Perkins Productions
officialashleyperkins@gmail.com
(661)618-7387